Publicité
Avis ASTROEA BEACH Pointe D'Esny
Avis des membres sur ASTROEA BEACH
3.8/5
43 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
ASTROEA BEACH
Les meilleurs à Pointe D'Esny et autour
Publicité
Warm welcome
N thanks for the cake for our 42nd wedding anniversary we celebrate there
Thank you for sharing your review with us! Our beautiful beach is exclusively for all our guests. We do welcome Holiday Inn guests as well to enjoy the magnificent view we propose.
We appreciate your feedback, and we'll strive to make your next visit more comfortable and enjoyable.
Rayan at the frontdesk was also immensely helpful.
Basically all the staff- including manager Sham, were all friendly, effective and professional..
05-08 September 2023
Thank you for taking the time to share your wonderful experience during your stay with us. We're thrilled to hear that Bavish and Rayan from our front desk team, alongside Manager Sham, contributed to making your stay exceptional.
It's delightful to know that their professionalism, friendliness, and efficiency stood out and ensured a smooth and enjoyable stay, especially during routine maintenance in your initial room. We'll ensure that your kind words are passed along to Bavish, Rayan, Sham, and the entire team.
We genuinely appreciate your recognition of their efforts, and we hope to welcome you back for another fantastic stay soon.
Thank you for sharing your fantastic experience at our hotel. We are thrilled to learn that you enjoyed the tranquility, luxurious cuisine, and the opportunity for snorkeling.
Antony is indeed a gem in our team, and we're delighted to hear that his professional approach stood out during your stay. We will make sure to pass on your compliments to him, and we appreciate you taking the time to recognize his outstanding service.
Your recommendation means a lot to us, and we look forward to welcoming you back for another delightful stay.
Now available in the south region Grand Port Mauritius ???????? 230 57983526 ???? ???? ????
Unfortunately, we saw on arrival that the beach looked completely different from the pictures that the hotel is advertising. As we found out the bigger part of the beach was swept away during a storm a few years ago. On top, we were really disappointed by the rooms, not because they were old and worn down, but because they had been really dusty and dirty.
So i would recommend the hotel only if you can get a room really cheap (2-star or lower prices) and don't book it because of the beach as advertised.
Thank you for sharing your experience with us!
We are delighted to hear that you had a satisfying stay at our beach hotel. It's wonderful to know that you appreciated our nice service, good food, and the fantastic beach location perfect for snorkeling.
Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.
Warm regards,
Merci pour votre avis positif !
Nous sommes ravis d'apprendre que vous avez apprécié notre service exceptionnel et notre magnifique plage. Votre satisfaction est notre priorité, et nous sommes ravis de constater que vous avez passé un excellent séjour parmi nous. Nous espérons vous accueillir à nouveau dans le futur pour de nouvelles expériences mémorables.
We're glad to hear that you enjoyed your time for our Feel Good Friday at Astroea Beach. We appreciate your kind words about our location and fantastic staff. Thank you for your feedback!
10 mins from the airport .
The hotel has a beautiful location offering a private beach just some few steps away from your room.
The lounge chairs on the balcony made sure we spent the maximum amount of time outside which I loved. At night there were so many stars, it was just beautiful.
We also make a point to wake early for a beautiful sunrise.
Breakfast was included and very good
Lot of water activities like snorkeling ,kayaking,parasailing,fishing ,diving submarine
The room was very spacious and well equipped with all essentials and a fantastic view of the ocean.
I would totally recommend it to anyone visiting Mauritius. The Astroea Beach, I'll be back soon ????
Thank you to the entire staff for making our stay so wonderful. ????
Thanks to Bhavesh Kareena Manisha Usha and others
Walked in and noticed them immediately. Got offered another room which was worse in quality, which also had bed bugs. No cellular reception there either. Room was super dirty even before I saw the bed bugs. I had to go to holiday inn super late due to how filthy it was. The lights were broken, as well as power sockets.
Please, never come here.
I highly recommend Astroea Beach.
Thank you to the entire staff for making our stay so wonderful. ????
However, there's so many things that really need improvement from the management. The room was not properly cleaned, the bed sheets and duvet were old and dirty. So many things from electrical sockets to bathroom tap were broken and there was no hot water as well.
For the food, it was really basic and despite being offered a choice of 2 on a menu a la carte, we still had to wait for ages to get our food which was worse than canteen food. For dinner, I had chosen grilled fish and was really shocked to find out that the main dish was just a square piece of grilled fish measuring 5cm by 5cm served with some salads and chips. For dessert, i had a moelleux chocolat but i recon it was prepared in the microwave as it was as chewy as a chewing gum.
With regards to the staff, despite being friendly, it was obvious that they lacked professional coaching as I don't find it normal for them to be refering to tables by the personal traits of customers instead of the table number. For example, it was the cocktail for the Chinese guy, the starter for the Bald guy, the fat lady looking for her dessert and it went out like that during the whole service.
When I found out that this hotel was the sister hotel of the very famous Preskil, i really had high expectations for the standards but I was much disappointed. I really hope that the management can refer to my critisms as something constructive and an opportunity to improve where needed cause this hotel has very good potentials!!! It's just like a brut diamond that needs a proper polishing to shine like a beautiful gem!
Even though the weather was not in our favour, the staff made sure everything else was perfect.
The food and the cocktails were so good, it was my husband's birthday, they even surprised us with a l'il birthday cake.
We had a great time, highly recommended.
Apart from this they have a great private beach area. Next time I am in Mauritius I will try their parent hotel Preskil Island Resort. It looked more organized and it’s a beautiful place too. Though we never stayed at Preskil…