Avis KEMPINSKI SEYCHELLES RESORT Baie Lazare

Les meilleures vacances dont j'aurais pu rêver. L'hôtel où nous avons séjourné est de première classe, les gens traitent leurs clients de manière très professionnelle, rien n'a manqué pendant tout le séjour. Des vues magnifiques, des gens très gentils qui se sont occupés de nos vacances, très propres, une nourriture délicieuse, vous trouverez de nombreuses commodités sur place. Je le recommande vivement. Merci à tout le personnel. Chaleureuses salutations.

Le service de Babrha était incroyable, la nourriture était bonne. A recommander vivement.

Service exceptionnel reçu de Babrha. Merci, nous reviendrons !

Nous nous sommes sentis très à l'aise ici.
Service, nourriture, chambres, plage et installations : tout est au top !!!
Rstaurant Windsong : Babrah et son équipe étaient très gentilles et s'efforçaient de nous satisfaire.
Les prix sont malheureusement un peu trop élevés.

Merci beaucoup à Babrha, Sher et toute l'équipe pour une expérience gastronomique exceptionnelle pendant nos vacances ! Le service est bon et la nourriture est délicieuse. Bon choix de cocktails et de boissons.

Babrha nous a donné de très bons services ! Merci beaucoup ! Le gâteau tenterlion est super délicieux !

Nos vacances sur l'île ont dépassé nos attentes. Un climat magnifique, des gens merveilleux, l'hôtel Kempinski est une combinaison harmonieuse de service et de convivialité. Nous aimerions en particulier mentionner le représentant du club de santé Gayantha, qui nous a aidés à nous familiariser avec l'infrastructure de l'hôtel dès le premier jour et à organiser notre séjour de la manière la plus énergique et la plus positive possible. Nous avons été impressionnés par le yoga au sommet de la montagne au coucher du soleil ! La randonnée dans la jungle nous a fait découvrir la nature inégalée de l'île, nous avons entendu des histoires intéressantes sur chaque plante et arbre exotique ; nous avons rencontré plus d'une famille de petits iguanes rigolos et avons pris de magnifiques photos. Gayantha nous a toujours mis de bonne humeur avec son attitude positive et nous a aidés en nous donnant des conseils. C'est l'un des employés qui crée le climat de l'hôtel, mais nous sommes reconnaissants à toute l'équipe. L'hôtel Kempinski est un véritable lieu de détente. Merci pour votre accueil positif емоції❤️

Babrha de Windsong nous a offert un service incroyable ! Nous reviendrons sans aucun doute :)

Babrha était incroyable au restaurant du front de mer. La nourriture était excellente et la vue excellente. Nous sommes venus ici pour une carte journalière et nous avons adoré pendant que nous attendions une croisière. A recommander vivement !

L'endroit est très agréable et paisible, directement sur la plage, nous avons été servis par Mlle Babrha qui est très gentille et attentionnée. Elle s'est assurée que nous avions tout ce dont nous avions besoin sans être insistante. Très bon service !

L'équipe de service de Kartick Salim, Rona et Emma

Babrha a été très attentive et arrangeante avec nous pendant le déjeuner à l'hôtel... sa gentillesse et son attention étaient remarquables

Babrha a été un excellent hôte. Le service était excellent ???? ????

Motte Barbrah. Service de qualité et excellent

Babrha motee
Très agréable et utile !

Tried to book a table at any restaurant in their hotel/ resort via mail. No response after days waiting, was forced to call them, paid extraordinary high roaming charges for the calls and got promised to receive a call back ASAP, no call back received after 1 week waiting. Really bad performance for such a brand…

Babhra Motte was really amazing!!!!

Overall this is a fantastic resort offering high quality service from a very professional team. We had a great holiday over the New Year period and thoroughly enjoyed the experience.

There are so many plus points but a few to mention :
Rooms are kept spotlessly clean, are spacious and have all the facilities expected of a five star resort.
The location is fantastic with our sea view room being 50 m from the beach. White sandy beach with turquoise blue ocean. It’s the ultimate exotic beach location for a relaxing holiday
Great facilities and events - a full daily schedule of fitness and cultural events to take part in and changes on a daily basis..
Exemplary New Years Eve gala dinner. Complete professionalism from the entire team made this is never to be forgotten experience.
Staff are open and friendly with a can do attitude. Particular shout out to Lady in Red - Aleksandra and to the Fitness team of Kenny and Charles.

Areas for improvement. The Management should take note of where things should be looked at as this would move the overall rating from great to awesome :
Early arrivals which we were given our Emirate flight landed at 0600 are expected to pay circa euro 50 per head for the buffet breakfast. Being hungry after an overnight trip this was not a positive first impression. Make it complimentary - it doesn’t cost you anything and will build goodwill.
Dinner buffets. The food from night to night is 70% the same and the international aspect is extremely limited. This meant we took the buffet only once. This variety of the foods needs to be increased to make the buffet format attractive.
The a la carte restaurant had very inconsistent service. On 4 separate evenings we did not receive what we ordered, service was extremely slow although the food was mostly good when it was served.
There was little or no management oversight of the restaurants or the staff. Management was extremely low key and I saw no greeting of or interaction with the guests.
Lactose free options were limited. It’s expected that full option is available nowadays.

Overall however the pluses far outrated the negatives and have no hesitation to recommend the Kempinski to other visitors to the Seychelles.

Excellent service. Barbara at Windsong provided excellent service. Thank you!

We loved our stay in this paradise place!
Special thanks to Uluk from Le Petit Chef restaurant who made our celebration evening magical!

Not really a great location, there is nothing going on this part of Mahé island! Not even a sunset!? Back at the hotel … Lunch could take up to 2h.. great if you have no kids, or no meetings! The fancy Kempinski hotel here doesn’t even organize anything on their own, so they work with the cartel CREOLE! It is a scam and a ripoff of a kind! Not honest, not representative of the local culture and certainly not coop or conservative!
Here it is : Seychellen’s people don’t have a lot! Those who want to lift themselves they work! However… the honest people suffer due to the Seychelles cater/mafia and CREOLE and Kempinski are right there together! My advice- stay away! If you can!

Special thanks to Sher in the Windsong!

Very nice

Thank you Barbrah for the amazing services, always doing a great job.we had u for our wedding ceremony and it was awesome.

Dear Kempinski Resort, we would like to take this opportunity to thank you for our great stay (travel period 11/04/23 to 11/11/23). We had a really nice time with you. The food was great, the rooms were always cleaned and all the service staff were extremely friendly and attentive. Now we would like to thank the following people with whom we were in frequent contact, but that does not mean that the remaining employees are not included. Thanks also go to those who are not there. Ufuk, Aman, Jeti, Joel, Srikanth and everyone else whose names we couldn't write down in time. Thank you very much and best regards from the Seychelles.

Dinner was absolutely fabulous!

The hotel is a perfect getaway spot for couples and families. Beautiful beach side hotel with many nice facilities and most importantly great service.

The food was always delicious, thanks to chef Emad and chef Ayman for their extra care. Kids club is very nice and helpful. The ladies there are very gentle and friendly.

We stayed during Xmas where they had a lot of nice activities for kids to enjoy and celebrate while adults could relax.. Santa did his magic :)

I would like to express my gratitude to the staff for making me feel at home,i felt surrounded by friends and family. The hospitality shown by Egyptian chef and chef ;Ayman, they are soooooooo kind and friendly ????♥️
They are exceptional. They always inquired about my needs, even offering dishes not listed on the menu.
A special thanks to Miss Shanela at the spa for her professional massage services. One point to note is the relatively high food prices, with room service bills differing slightly from the menu prices, including tray and service charges. I wish these fees were more transparently listed on the menu. The resort is definitely worth visiting – everything was beautiful and the staff, including Aung, were very friendly and professional.

Nice view from the restaurant. It was located on a beautiful beach. Babrah was a great waitress and made our lunch enjoyable.

Good food, amazing views, great service (ask for Barbrah)