OCEANIA LE METROPOLE MONTPELLIER ^{* * * *}

Magnifiquo

Oceania

Receptionist guy was not very welcoming and in a hurry, it was the end of his shift, after 5 minutes there was a nice girl with a kind smile.

We had dinner in the city and came back in the hotel for a drink.
A young waiter left the menu and after 25 minutes never came back to ask what we wanted to order.
In the meantime he passed in front and of us 4 times taking out plates from empty tables ignoring us.
There was also a woman passing on front of us 3 times and ignoring us too while she was taking away salt and peppera from the empty restaurant tables (there was just 1 or 2 tables with guest having dessert and coffee)

When I informed the woman that we where there since 25 minutes and they all ignored us she first told us that it was not true as she passed several times and never saw us and then she appointed that she had to serve other clients as the restaurant was full.
This is not acceptable at all from a 4stars hotel. First you take the orders from guests and after you empty tables. Moreover if someone is upset and let you noticed that has been ignored for 25 minutes you never have to reply that you have been busy (while you were not).

While I was reporting to the guy that he gave us menu and then it forget about us, he replied that he doesn't speak English. Unacceptable at all!

Great breakfast today but 2 annoyed guys (one man and one woman) at breakfast reception.

Very kind receptionist today at checkout.

In the end nice building and and hotel but please iproce in human resources with better selection and training

Formidable et enchantée, avec une équipe réactive et souriante !!

Très bon accueil.
Bel hôtel avec de belles prestations.
Personnellement on aurait apprécié un sauna en plus du hammam mais c'est déjà bien avec la piscine et jacuzzi en extérieur.
Localisation de l'hôtel au top pour visiter le centre ville.
Nous avons apprécié notre séjour :)

Appena arrivati in camera abbiamo trovato delle briciole (credo) sulla sedia ad accoglierci. Inoltre la stanza non era perfettamente pulita (capelli nella doccia e nel lavandino, cuscino sporco). Comunque la camera era spaziosa ed anche il bagno.
Nel corridoio di fronte alla nostra camera è rimasto un vassoio di qualche colazione per una giornata intera (ok che la gente è maleducata ma basterebbe toglierlo).
L’hotel dispone di un parcheggio a pagamento sotterraneo (essenziale in quanto trovandosi in centro si fatica a trovare parcheggio).
Personale gentile e colazione ottima.