OCEANIA LE METROPOLE MONTPELLIER * * * *
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Avis des membres sur OCEANIA LE METROPOLE MONTPELLIER
4.6/5
315 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Léon A.
Visité en octobre 2023
Je recommande !
OCEANIA LE METROPOLE MONTPELLIER
Responsable
19/11/2023 à 04:40
Cher Monsieur Allemand,
Nous sommes ravis de votre retour et de votre recommandation concernant notre établissement !
A bientôt à l'Océania le Métropole,
Très cordialement,
Audrey Noygues
Cheffe de réception
Nous sommes ravis de votre retour et de votre recommandation concernant notre établissement !
A bientôt à l'Océania le Métropole,
Très cordialement,
Audrey Noygues
Cheffe de réception
valerie f.
Visité en octobre 2023
j'ai séjourné avec mes parents dans la suite junior , très agréable et calme , tous les 3 sommes ravis de notre séjour, ravis de l 'endroit et du personnel accueil , pdj et chambre, je reviendrai bravo, hôtel au top aussi au point de vue situation pour les balades en ville , petits repas au dehors .... n 'hésitez pas à venir ...
OCEANIA LE METROPOLE MONTPELLIER
Responsable
19/11/2023 à 04:24
Chère Madame Ferrey,
Nous sommes ravis de votre retour plus que positif sur votre séjour parmi nous !
Cela nous encourage a donner le meilleur de nous-mêmes afin d'offrir le meilleur des services à nos clients.
Nous nous ferons un plaisir de vous accueillir lors de votre prochain séjour à Montpellier.
A bientôt à l'Océnia le Métropole !
Audrey Noygues
Cheffe de réception
Nous sommes ravis de votre retour plus que positif sur votre séjour parmi nous !
Cela nous encourage a donner le meilleur de nous-mêmes afin d'offrir le meilleur des services à nos clients.
Nous nous ferons un plaisir de vous accueillir lors de votre prochain séjour à Montpellier.
A bientôt à l'Océnia le Métropole !
Audrey Noygues
Cheffe de réception
Visité en octobre 2023
I loved my stay here. My suite was lovely, and everyone was fantastic!
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OCEANIA LE METROPOLE MONTPELLIER
Responsable
19/11/2023 à 04:21
Dear Mrs Culbert,
Thanks a lot for ! We are very happy to see that you have loved your stay in your suite in our beautiful hotel !
Thanks for your support, this encourages us to continue working to offer the best service to our customers.
See you soon in Oceania le Métropole,
Kinds regards
Audrey Noygues
Front office manager
Thanks a lot for ! We are very happy to see that you have loved your stay in your suite in our beautiful hotel !
Thanks for your support, this encourages us to continue working to offer the best service to our customers.
See you soon in Oceania le Métropole,
Kinds regards
Audrey Noygues
Front office manager
Visité en septembre 2023
This Hotel is very nice but!
I sort of wondered if anyone worked there?
On arrival at 15.00 on Friday, the young receptionist seemed confused as our rooms were not ready, but we only had to wait a short time.
We were 3 guests which included 2 elderly ladies one with a walking stick
Parking in the garage under the Hotel was perfect, but when I asked for help with baggage, I was asked why!,
I requested a trolley, and then I asked another young woman if there was a trolley or someone could help, fortunately she seemed to know and helped me
At 17.30, we went to the bar but no one was there, eventually the chef came to serve drinks, by that time we decided to go for a walk.
Dinner was very good, service and menu excellent.
Our 1st morning breakfast, a buffet, was very good but only one young man attending to the room, Only one staff.
Next morning a disaster!, we arrived for breakfast, a large group had been in before , the tables were at mess, none set up and above all, the buffet, nothing left, we felt for the young man, again only one staff, he was trying clean up the tables, along with other guests, we complained to the receptionist offered us the breakfast for free.
The day receptionist, Quentin, was very helpful, but also felt for him having to field off so many complaints.
The night receptionist, Guillaume also was very helpful.
I could not recommend this Hotel at all, It seemed to me the staff had to cope with bad management , not enough staff.
I sort of wondered if anyone worked there?
On arrival at 15.00 on Friday, the young receptionist seemed confused as our rooms were not ready, but we only had to wait a short time.
We were 3 guests which included 2 elderly ladies one with a walking stick
Parking in the garage under the Hotel was perfect, but when I asked for help with baggage, I was asked why!,
I requested a trolley, and then I asked another young woman if there was a trolley or someone could help, fortunately she seemed to know and helped me
At 17.30, we went to the bar but no one was there, eventually the chef came to serve drinks, by that time we decided to go for a walk.
Dinner was very good, service and menu excellent.
Our 1st morning breakfast, a buffet, was very good but only one young man attending to the room, Only one staff.
Next morning a disaster!, we arrived for breakfast, a large group had been in before , the tables were at mess, none set up and above all, the buffet, nothing left, we felt for the young man, again only one staff, he was trying clean up the tables, along with other guests, we complained to the receptionist offered us the breakfast for free.
The day receptionist, Quentin, was very helpful, but also felt for him having to field off so many complaints.
The night receptionist, Guillaume also was very helpful.
I could not recommend this Hotel at all, It seemed to me the staff had to cope with bad management , not enough staff.
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OCEANIA LE METROPOLE MONTPELLIER compte 315 avis avec une note moyenne de 4.6. Vous pouvez consulter les avis de OCEANIA LE METROPOLE MONTPELLIER en cliquant sur ce lien ou partager votre avis sur OCEANIA LE METROPOLE MONTPELLIER en cliquant ici
OCEANIA LE METROPOLE MONTPELLIER se situe au 3 rue du Clos René , 34000 Montpellier
Les meilleurs à Montpellier et autour
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Ce commentaire nous va droit au coeur, nous vous remercions d'avoir pris le temps de le partager !
En effet, nous travaillons tous chaque jour au sein de ce bel hôtel qu'est l'Océania le Métropole, dans le but d'avoir des retours comme le vôtre !
Nous espérons vous revoir bientôt !
Très cordialement,
Audrey Noygues
Cheffe de réception