OCEANIA LE METROPOLE MONTPELLIER * * * *
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Avis des membres sur OCEANIA LE METROPOLE MONTPELLIER
4.6/5
315 avis
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Visité en août 2023
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Very nice stay , friendly stuff, nice places to relax, quiet ! Thank you for this nice stay - wiöl
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OMHASSFOOT
Visité en août 2023
Magnifiquo
OCEANIA LE METROPOLE MONTPELLIER
Responsable
16/08/2023 à 15:02
Dear OMHASSFOOT,
Thank you for your wonderful feedback! We're delighted to hear that you found your experience at our hotel to be magnificent. We look forward to welcoming you back for another fantastic visit.
Best regards.
Dorian, Assistant Manager
Thank you for your wonderful feedback! We're delighted to hear that you found your experience at our hotel to be magnificent. We look forward to welcoming you back for another fantastic visit.
Best regards.
Dorian, Assistant Manager
Visité en août 2023
Rapport Qualité/Prix
Localisation
Propreté
Service
Oceania
Receptionist guy was not very welcoming and in a hurry, it was the end of his shift, after 5 minutes there was a nice girl with a kind smile.
We had dinner in the city and came back in the hotel for a drink.
A young waiter left the menu and after 25 minutes never came back to ask what we wanted to order.
In the meantime he passed in front and of us 4 times taking out plates from empty tables ignoring us.
There was also a woman passing on front of us 3 times and ignoring us too while she was taking away salt and peppera from the empty restaurant tables (there was just 1 or 2 tables with guest having dessert and coffee)
When I informed the woman that we where there since 25 minutes and they all ignored us she first told us that it was not true as she passed several times and never saw us and then she appointed that she had to serve other clients as the restaurant was full.
This is not acceptable at all from a 4stars hotel. First you take the orders from guests and after you empty tables. Moreover if someone is upset and let you noticed that has been ignored for 25 minutes you never have to reply that you have been busy (while you were not).
While I was reporting to the guy that he gave us menu and then it forget about us, he replied that he doesn't speak English. Unacceptable at all!
Great breakfast today but 2 annoyed guys (one man and one woman) at breakfast reception.
Very kind receptionist today at checkout.
In the end nice building and and hotel but please iproce in human resources with better selection and training
Receptionist guy was not very welcoming and in a hurry, it was the end of his shift, after 5 minutes there was a nice girl with a kind smile.
We had dinner in the city and came back in the hotel for a drink.
A young waiter left the menu and after 25 minutes never came back to ask what we wanted to order.
In the meantime he passed in front and of us 4 times taking out plates from empty tables ignoring us.
There was also a woman passing on front of us 3 times and ignoring us too while she was taking away salt and peppera from the empty restaurant tables (there was just 1 or 2 tables with guest having dessert and coffee)
When I informed the woman that we where there since 25 minutes and they all ignored us she first told us that it was not true as she passed several times and never saw us and then she appointed that she had to serve other clients as the restaurant was full.
This is not acceptable at all from a 4stars hotel. First you take the orders from guests and after you empty tables. Moreover if someone is upset and let you noticed that has been ignored for 25 minutes you never have to reply that you have been busy (while you were not).
While I was reporting to the guy that he gave us menu and then it forget about us, he replied that he doesn't speak English. Unacceptable at all!
Great breakfast today but 2 annoyed guys (one man and one woman) at breakfast reception.
Very kind receptionist today at checkout.
In the end nice building and and hotel but please iproce in human resources with better selection and training
Traduire l'avis
Patauzor
Visité en août 2023
Rapport Qualité/Prix
Localisation
Propreté
Cadre /ambiance
Service
Formidable et enchantée, avec une équipe réactive et souriante !!
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OCEANIA LE METROPOLE MONTPELLIER compte 315 avis avec une note moyenne de 4.6. Vous pouvez consulter les avis de OCEANIA LE METROPOLE MONTPELLIER en cliquant sur ce lien ou partager votre avis sur OCEANIA LE METROPOLE MONTPELLIER en cliquant ici
OCEANIA LE METROPOLE MONTPELLIER se situe au 3 rue du Clos René , 34000 Montpellier
Les meilleurs à Montpellier et autour
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Merci d'avoir partagé votre expérience positive au sujet de notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement central, notre atmosphère rétro, ainsi que les installations telles que notre piscine et notre garage privé directement sur place.
Nous espérons vous accueillir à nouveau lors de votre prochain séjour à Montpellier.
Bien cordialement.
Dorian, assistant de direction