HÔTEL NEGRECOSTE ^{* * * *}

Excellent séjour et spa de qualité, seule hic : la masseuse baillait tout au long du massage lol… c’était surprenant mais sinon le reste s’est très bien passé !

Déception pur et dur surtout le petit déjeuner dans Une véranda glacée qui n est pas Une salle de petit déjeuner le personnel de ce service surtout la jeune femme très désagréable moqueuse nous ricanant a la figure une honte sinon hôtel bien placé sur le cour Mirabeau avec parking mais nous n 'y reviendrons pas

Nous sommes venu en famille et nous avons passé un excellent moment à l'hotel Negrecoste. Idéalement situé sur le cours Mirabeau. Les chambres sont belles et spacieuses.
Le personnel est tres professionnel.
Conseil : N'oubliez pas de reserver au Spa Nuxe et au restaurant le Mirabeau, tres belle experience. Nous reviendrons

The Negrecoste is a lovely hotel with the most perfect location of any hotel in Aix – in the center of the south facing side of the main pedestrian street Cours Mirabeau (separating the Quatier Mazarin, an elegant old affluent residential neighborhood, from the old town behind the hotel. Thus, everything – literally everything -- is within easy walking distance. There is a relatively large Monoprix not a block down the street for anything you need. The location is the primary reason we chose this hotel and it is one of the best features. ||However, the hotel rooms themselves pale in comparison. There are some very unusual aspects to the large suite we stayed in, all of which were undesirable and made trying to make the room work for several days difficult at best.||Positives|+ location|+ AC works very well, is individually controlled in the room, and the blackout shades work well|+ the shower has very good water pressure and the controls are pushbutton on/off|+ the closet has a lot of shelf space and moderate hanging space (however, there are some real negatives to the closet – see “Negatives”)|+ the front desk staff is very pleasant, professional, and helpful, especially the two Camilles|+ the bathroom has 2 sinks and a very good, powerful hair blow dryer (not so common in the EU)|+ you do not hear any street noise sounds from the room||Negatives|Room|--the room’s closet, while spacious, has an extremely annoying feature – it has motion detector sensors that are very sensitive (yet strangely inconsistent) so that when you trigger the sensor, the lights in the closet go on concurrent with a loud “plink” sound or, conversely, the lights go off and again concurrent with the loud “plink.” So when you are close to the closet, lights on/plink! And step away for a moment, lights off/plink! And go back lights on/plink! So you have to stay rooted in place to keep from triggering the lights off or on/plink! This became extremely annoying within the first hour of getting settled in the suite, and was especially so early in the morning when one of us got up early to go exercise and the other wanted to sleep. Good luck with that/plink! Finally we became so irritated that we found and taped a paper towel over each sensor to block it. Also, the closet doors are very heavy and very difficult to push open and closed. When you push a door on the slider to one side to access that side of the closet, the other person cannot access the opposite side of the closet. The slider doors are very inconvenient and difficult.|-- the suite is divided into about 40% bathroom space and 60% bedroom & closet space. There is a big step up into the bathroom / conversely down into the room. The floor is very dark gray tile and at night, in the dark, you do not see this step up or down and so it is very easy to trip. The amount of the total footprint allocated to the bathroom is far more than needed. At least half is dedicated to a very, extra large bathtub that takes up at least 40% of the footprint of the floor space. This is probably because the hotel is a “spa” hotel but the waste of space for a bathtub that we did not use, when there is very little counter and or storage space, was extremely annoying.|-- the layout and furniture is strange. There is a very ugly, two seat fabric loveseat, a small round table, a desk with chair, and the bed. The desktop is completely cluttered, littered with a tray of coffee maker and cups and also, strangely, an old, large Apple desktop computer. Why would I want to use this? This is the ONLY counter top storage area that is not a closet shelf, and it is incredibly annoying to have all of this junk on the desktop. So I asked them to take away the coffee station, which they did, and we put the large Apple computer monitor in the display nook above the desk. The desktop was completely filthy and dusty, so I cleaned it and then used that to put my carry-on and purse on.|-- there is what appears to be a large chest of drawers on the bedroom side of the glass divider between the bathroom and bedroom, facing the bed. We could not figure out how to open the drawers (in our quest for storage space). We also could not figure out where the TV was. We asked at the front desk and it turns out that the furniture is actually a storage unit for the TV; with the remote the top folds up and the very large TV rises up out of the furniture. This was bizarre and also meant that there was not storage where we had hoped.|--the room is incredibly dark – without the two south facing windows to let in the sun, the room would be very depressing. The floor is dark gray; the walls and floor of the bathroom are dark gray tile. Lighting is poor and dim. The dark gray glass divider between the bathroom and bedroom areas is useless. Even with the darkened glass, anyone can see easily into the shower through the glass from anywhere in the room so there is no privacy at all.|-- there is no place to put a suitcase, much less four (suitcases and carryons) for two people. We had to ask for 2 luggage racks, which most fortunately we were able to get. Finding space to put the racks and the suitcases was almost as hard.|-- there are NO towel hooks, racks, heated towel wall mounted set of bars like in every other EU hotel. NOTHING. There is no place to put a clean towel to reach from the shower. There is no place to hang up a wet towel to dry. There is no place to put a hand towel to dry your hands. NOTHING. We ended up using the useless tub as a towel rack of sorts. And this when there is a card in the room admonishing people if they do not re-use their towels to “save the planet.” Give me a break. Then put in some racks.|-- there is no clock in the room.||Hotel| Breakfast is a bad value. As lovely as the seating area is, with a wonderful people watching location, the service is slow and the value is poor. A full expensive breakfast consists of a small croissant, a small two egg omelette, a tiny bowl of fruit, and dried sugared fruit listed as cereal.

Emplacement idéal, spa superbe, équipe très sympathique !