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Avis des membres sur ANANTARA IKO MAURITIUS RESORT & VILLAS

4.3/5
45 avis
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Isuru Kalubandara
Isuru Kalubandara
Visité en novembre 2023
Outstanding Service Across the Board.
During our recent stay at Anantara, we were not only impressed by Ashvin's exceptional service by the pool but also by Nilanka from Horizon. Nilanka's amazing and genuine assistance added another layer of excellence to our experience. His helpfulness and authenticity were truly noteworthy. The combined efforts of Ashvin and Nilanka made our stay at Anantara outstanding. We highly recommend this resort for its stellar service and dedicated staff.
Nono Cos
Nono Cos
Visité en novembre 2023
Très contente des prestations de cet hôtel. Nous avons beaucoup apprécié Indiren avec qui nous avons bien sympathisé et Zahra qui nous a très bien accueilli

Merci aux équipes
Anja Sauer
Anja Sauer
Visité en novembre 2023
Sehr schönes Hotel!! Riesige Zimmer, direkt am Strand!! Sehr, sehr sauber und ruhig!!
Personal nett und freundlich!!
KAISER S12 Niederberger
KAISER S12 Niederberger
Visité en novembre 2023
Wir hatten einen unglaublich tollen Aufenthalt - Wir fühlten uns wie zu Hause. Das Essen war sehr lecker! Der Kaffeeservice beim Frühstück lässt einem etwas in Geduld üben, da es sehr lange geht, bis man ihn erhält. Aber im Urlaub hat man ja Zeit. ☺️ Die Massagen sind sehr entspannend und das Zimmer war unglaublich schön! Auch am Strand & Pool haben wir uns sehr wohl gefühlt. Alle Mitarbeiter sind äusserst freundlich und lassen den Aufenthalt zu einem Traumurlaub werden. Wir würden jederzeit wieder dahin zurückkehren!
chirag sheth
chirag sheth
Visité en novembre 2023
They provide the worst possible Indian and Jain food you could taste. The Hotel and the destination is superb but the food really kills the vibe for people who are veg and especially Jain. I would not recommend you to come here if you are Veg and especially Jain.
Hiral Sheth
Hiral Sheth
Visité en novembre 2023
Food is too bad…specially for Indian. They serve only 4 to 5 items in vegetarian menu. Very disappointing for us.
Rashesh Sheth
Rashesh Sheth
Visité en novembre 2023
The worst Veg and Jain food you could eat in the world????. I would recommend you to stay somewhere else if you are Jain or Pure Veg.
Silvia Moser
Silvia Moser
Visité en novembre 2023
5 Sterne sind es leider nicht. Ausstattung, Angebot und Service machen solide 4 Sterne. Ein zweiter Pool wird gerade gebaut, das ist auch notwendig, da der jetzige für die Zimmeranzahl einfach zu klein ist. Der Strand und das Meer sind super, allerdings gibt es seitens Hotel dort nur Plastikliegen (keine Schirme, Tischchen oder dergleichen). All Inclusive Package ist super. Auch das Essen egal ob Buffet oder A la Carte lässt keine Wünsche offen (allerdings auf 4*S und nicht 5* Sterne Niveau). Das Personal könnte ein bisschen freundlicher sein. Das Rezeptionsteam ist leider durchwegs unfähig. Dafür sind die Kellner allesamt super nett. Die Zimmer sind super geräumig, aber wenig Stauraum bzw. nicht durchdacht (keine Schubladen, keine Kommoden....). Wir waren fünf Nächte vor Ort und haben uns auf das Hotel eingestellt und eine tolle Zeit hier verbracht. Preis/Leistung passt!
rouvier mélody
rouvier mélody
Visité en novembre 2023
L’hôtel est incroyable, les chambres sont magnifiques, les restaurants très bons et le personnel très gentil.
Merci à Sanjaye pour ces cocktails excellents et sa gentillesse qui nous a beaucoup touché.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
10/11/2023 à 10:26
Dear rouvier,
We are truly grateful for your wonderful review and the time you took to share your experience at Anantara Iko Mauritius Resort & Villas.

It brings us immense joy to know that you found the hotel incredible. Your kind words about our staff, especially Sanjaye, have been shared with the entire team.
We look forward to the pleasure of welcoming you back for another exceptional stay.

Thank you for choosing Anantara Iko Mauritius Resort & Villas.

Warm regards,

Pascal Bertrand
General Manager
K. H.
K. H.
Visité en novembre 2023
Eine stylische kleinere Hotelanlage mit schönen Zimmern, alles sehr sauber und gepflegt.
Sehr freundliches Personal, stets hilfsbereit.
Frühstücksbuffet qualitativ hochwertig. Abendessen hatten wir in den A-la-carte-Restaurants - auch sehr gut!
Absolutes Highlight jedoch ist der Strand! Goldener Sand, glasklares türkisfarbenes Wasser - einer der schönsten Strände, die ich kenne.
Einzige Unannehmlichkeit: Bei der Abreise wurde unser Shuttlebus zum Flughafen am Hotelgate länger aufgehalten und durfte erstmal nicht weiterfahren, weil nicht festzustellen war, ob wir bezahlt hätten??!! Da die Pförtnerin niemanden an der Rezeption erreichen konnte, zeigten wir unsere (Null-)Rechnung, aber ohne Erfolg - vielen Dank für das Vertrauen. Das ist eine Frechheit und ist mir noch nirgends passiert. Schade. Auf den letzten Metern so ein Patzer, daher ein Stern Abzug. Aber das sollte sich regeln lassen.
Hassan G
Hassan G
Visité en novembre 2023
المنتجع خورافه وخصوصا الشاطئ جميل ونظيف ورمال بيضاء ترد الروح لازم تسبح هناك وتجرب شروق الشمس،
الغرف روعه، الجلسة عالمسبح روعه،
عيبهم الوحيد الاكل اكلهم الصدق ماش وذا شي في كل موريشيوس جلسنا نقضيها بيتزا ????
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
10/11/2023 à 10:23
Dear Hassan G,
Thank you for sharing your experience and leaving a review about your recent stay at Anantara Iko Mauritius Resort & Villas. We appreciate your time and feedback. take your feedback about the food seriously and apologize if it did not meet your expectations. We are constantly working to improve our offerings and appreciate your insights.

We hope to have the pleasure of welcoming you back for another memorable stay. Thank you for choosing to stay with us.

Warmest regards,

Pascal Bertrand
General Manager
Amir Baig
Amir Baig
Visité en octobre 2023
This hotel has some serious concerns which would need to resolved:

1) The food in the buffet and zafran are not upto the mark. Since last 5 days we’ve been trying to survive but reached our limits. We are eating the same food since last 3 days and if we try to order anything new, tte waiter says it’s finished, like penne pasta, samosa etc

2) The Indian food is very bland and not upto 5 star mark. Plus there are no other varieties.

3) birds everywhere during breakfast and all meals of the day. This is something absurd. Random birds flying in and eating food from buffet and on unattended guests table. Please this is a hotel and not “feeding with nature place.”

4) plus everything else is too far, we can’t go anywhere out except for any excursions . There are no shops/boutiques around in and out of the hotel.

5) there is no Conceirge service to help out about taxi or where to go to eat, shop etc.

6) there are stray cats and dogs. My wife is allergic to cats. Anytime we ask the waiter/staff to atleast take care of it or keep it away, they only smile and don’t do anything about it.

7) The presence of emirates staffs, shows that it’s a very commercial oriented property.

8) life guard not there/ not always there at the pool, and there is sign saying you are at your own risk.

9) for any service, we ask from our room. They take at least 45 mins to 1 hr to come.

10) Live band is not always there. If one has free or leisure day at the hotel, it would be quite boring.

We are surprised that this having 5 star hotel, it’s highly disappointing to not have good decent restaurants and services. Please take this seriously and make necessary changes as soon as possible.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
31/10/2023 à 11:22
We appreciate your detailed feedback regarding your recent stay at Anantara Iko Mauritius Resort & Villas. It is disheartening to learn that your experience fell short of your expectations, and we sincerely apologize for the inconveniences you faced during your stay. We take your feedback seriously and will address these issues to ensure a more seamless experience for our future guests.
We hope you might reconsider and provide us with another opportunity to exceed your expectations.

Thank you for sharing your thoughts and allowing us to improve our service.

Warm regards,

Pascal Bertrand
General Manager
Michel Duz
Michel Duz
Visité en octobre 2023
Merci a toute l équipe de cet hotel.
Un vrai service de qualité, une excellence rare de nos jours.
Indiree, Shyama, Cintia sont tres professionnels.
Nous avons passes d excellentes vacances. Je recommande vivement.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
30/10/2023 à 11:52
Dear Michel,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had an excellent vacation. Your kind words and recommendation mean a lot to us.

We look forward to welcome you back for another memorable experience.

Warm regards,

Pascal Bertrand
General Manager

Warm regards,
macly mac
macly mac
Visité en octobre 2023
Service exceptionnel je recommande absolument.
Un grand merci à Cintia au bar, sa gentillesse et sa prévenance m'ont beaucoup touché.
Merci à Shiama et à Indirene pour leurs services à la clientèle pour leur service d'excellentes.
Nous avons passé deux semaines fabuleuse.
Un grand merci à tous.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
30/10/2023 à 11:55
Dear macly,
We truly appreciate your wonderful feedback and recommendation. It brings us immense joy to hear that you had an exceptional experience.

Thank you for choosing us, and we hope to welcome you back for another fabulous experience in the future.

Warm regards,

Pascal Bertrand
General Manager
Vincent SIDAM
Vincent SIDAM
Visité en octobre 2023
Bonjour,

Nous étions un groupe de 8 personnes et nous avons passé un séjour de 3 nuits dans cet hôtel :
- Personnellement la chambre est juste magnifique et très propre
- Le personnel est là pour le moindre de vos envies
- Nos dames ont adoré les massages du spa

J'ai une mention pour Paz et Chris qui se sont démenés pour répondre à nos exigences et au personnel du Kids Club avec qui nos enfants se sont amusés.

J'y retournerai

Merci encore.

Cdt,

La famille SIDAMBAROMPOULLE(Père et fils).
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
27/10/2023 à 14:15
Cher Mons. Sidambarompoulle,
Nous vous remercions chaleureusement d'avoir partagé votre expérience positive lors de votre séjour à Anantara Iko Mauritius Resort & VillasN ous sommes ravis d'apprendre que vous avez passé un séjour magnifique.

Nous tenons à exprimer notre gratitude pour vos aimables mots à l'égard de Paz et Chris, qui se sont efforcés de répondre à vos exigences, ainsi que pour votre appréciation du personnel du Kids Club qui a contribué à divertir vos enfants.

Nous serions ravis de vous accueillir à nouveau et vous remercions de votre recommandation.
Merci encore d'avoir choisi notre complexe.

Cordialement,
Pascal Bertrand
Directeur général
Romain dedor
Romain dedor
Visité en octobre 2023
Personnel très gentil mais:
- musique insupportable sur la plage
- musique de mauvais goût et trop forte au bar
- ventilation des chambres extrêmement bruyante même quand la clim est coupée.
- literie inconfortable
- restaurant de qualité moyenne
- temps de service beaucoup trop long dans les restaurants et au bar
- connexion internet très faible
- le mini-bar n'est pas réapprovisionné
Ne vaut pas du tout le prix qui est exorbitant
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
17/10/2023 à 13:29
Cher Romain,

Je tiens à vous remercier d'avoir partagé votre avis sur votre séjour à l'Anantara Iko Mauritius. Je suis désolé d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, et je m'excuse pour les inconvénients que vous avez rencontrés.

Nous prenons vos commentaires très au sérieux, et je vous assure que nous allons examiner toutes les questions soulevées pour les aborder de manière adéquate. Votre confort et votre satisfaction sont notre priorité, et nous allons travailler à améliorer chaque aspect de notre service.

J'espère que vous nous donnerez une autre chance à l'avenir de vous montrer nos améliorations.

Merci encore d'avoir partagé vos commentaires, et nous attendons avec impatience l'opportunité de vous accueillir à nouveau.

Cordialement,

Pascal Bertrand
Directeur général
Claudio Marchesi
Claudio Marchesi
Visité en octobre 2023
Sono molto in difficoltà nello scrivere questa recensione per il fatto che ci sono molti aspetti positivi ed altrettanti negativi e per questo motivo lo valuto nella media, premettendo che siamo clienti affezionati alla catena Anantara di cui siamo stati ospiti molte volte in molti paesi del mondo e pertanto abbiamo la possibilità di comparare questa struttura con quelle della stessa proprietà.
Andiamo con ordine : arriviamo dall'aeroporto e non troviamo nessuno ad attenderci e a ritirare i bagagli che vengono scaricati dall'autista e abbandonati all'ingresso, facciamo il check-in e ci avviamo con la receptionist alla nostra camera, scoprendo con piacere un upgrade ad un con accesso diretto alla spiaggia, upgrade gradito, che non ci è stato fatto minimamente notare, sminuendone il valore. Nel frattempo attendiamo la consegna delle valigie, uno dei miei parametri di valutazione è proprio il tempo che intercorre dall'arrivo in camera e la consegna dei bagagli; ebbene dopo due solleciti sono arrivati dopo quasi mezz'ora. 1* negativo
Camera comunque bella e in perfetto ordine, anche se poi nei giorni seguenti il servizio di rigoverno non è mai stato fatto in maniera impeccabile, ogni giorno mancava qualcosa, o gli asciugamani piccoli, o quelli grandi, o lo zucchero o un tappetino, insomma niente di grave ma mai fatta accuratamente. Camera 5*, servizio 2*
Positiva la ristorazione sia al BonManger, che all'Horizon , buona scelta e buona qualità anche nel buffet della colazione. Personale attento e professionale. Così come al bar 5*
Spiaggia ampia anche se sarebbe opportuno avere anche qualche ombrellone a disposizione, comunque bella posizione e molto tranquilla essendo riservata solo agli ospiti dell'hotel.
Veniamo adesso agli aspetti che ci hanno invece lasciati perplessi e riguardano tutti la reception e l'house keeping :
Una sera arriviamo in camera dopo la cena e troviamo il bagno allagato da acqua e schiuma che proveniva dallo scolo di drenaggio del locale WC, situazione non certo piacevole, ho dovuto chiamare 3 volte la reception prima che arrivasse, dopo almeno mezz'ora, qualcuno a pulire ed asciugare il pavimento dai liquidi che avrebbero potuto essere anche di acque sporche, a seguito delle mie chiamate inizialmente erano solo intervenuti sui drenaggi esterni che a loro volta emettevano liquidi. Housekeeping 1*
Arriviamo alla partenza : già dal giorno precedente ho chiesto conferma per l'orario del transfer, ho parlato a più riprese con 4 persone diverse che dopo aver brancolato nel buio alla ricerca della prenotazione e fatto diverse telefonate, alla fine l'ultima interlocutrice mi dà la conferma. Nell'avvicinarsi dell'ora prevista incomincio a chiamare la reception per far ritirare i bagagli, dopo 3 telefonate e 20 minuti d'attesa, non vedendo nessuno, insieme a mia moglie ci trasciniamo le borse verso l'ingresso, convinti di trovare la nostra auto.
Solo quel punto scopriamo, che contrariamente a quanto confermato in mattinata, la vettura sarebbe arrivata solo dopo un'ora, cosa di cui avrebbero dovuto perlomeno avvisarci, per poterci eventualmente organizzare in maniera diversa.
Per fortuna è intervenuto il direttore generale, che avendomi visto piuttosto indispettito, si è offerto di accompagnarci personalmente in aeroporto, cosa che ha fatto e di cui lo ringrazio, come lo ringrazio per aver accolto le mie rimostranze sul servizio. 1* alla reception e 5* al signor Pascal Bertrand .
Concludendo : Location eccellente così come le camere, ristorazione eccellente , reception e servizi generale bocciati totalmente. Peccato !
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
17/10/2023 à 13:30
Dear Claudio,

Thank you for taking the time to complete our Guest Satisfaction Survey.

We appreciate your detailed feedback regarding your recent stay at Anantara Iko Mauritius Resort & Villas. It is disheartening to learn that your experience fell short of your expectations, and we sincerely apologize for the inconveniences you faced during your stay. We take your feedback seriously and will address these issues to ensure a more seamless experience for our future guests.

We are grateful for your positive remarks about our restaurant team and the General Manager's assistance.

We hope you might reconsider and provide us with another opportunity to exceed your expectations.

Thank you for sharing your thoughts and allowing us to improve our service.

Warm regards,

Pascal Bertrand
General Manager
Monika Lindner
Monika Lindner
Visité en octobre 2023
In short our stay at this hotel was fantastic!!!

The culinary experience was a highlight. The food was not only delicious but also beautifully presented. Each meal felt like a culinary adventure.The flavors and quality of the dishes were outstanding. We especially loved the Indian and the pastry section.

The true marvel, however, was the beach and the mesmerizing color of the ocean and the waves.

The variety of activities was also impressive. (Snorkeling, walks, biking, archery and so much more)

The hotel's location, nestled between the beach and the forest, made it a dream destination for nature enthusiasts like us.

The hotel's setting created the perfect atmosphere for a romantic and rejuvenating escape. The combination of natural beauty, the friendly staff, and the wealth of activities made our stay unforgettable. We're already looking forward to our next visit, as we couldn't have asked for a more perfect getaway.

Thank you the whole Anantara Team!
Special thanks goes to Iqbal, Rosemary, Zakiya, Mr Pascal, Geraldine, Sanjay, Nilanka, chef Vij and my tour guide Anais!
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
17/10/2023 à 13:53
Dear Monika,

Thank you for sharing your fantastic experience at our hotel. We are thrilled to hear that you had such a wonderful stay and that the culinary experience was a highlight for you.

Your kind words about our friendly staff, natural beauty, and wealth of activities mean the world to us. We look forward to welcoming you back for your next perfect getaway. Special thanks will be passed on to our team.

Thank you for choosing Anantara, and we cannot wait to host you again in the future.

Warm regards,

Pascal Bertrand
General Manager
Magdalena Zielińska
Magdalena Zielińska
Visité en octobre 2023
Nowy, komfortowy kompleks hotelowy.
Duży, zadbany ogród nad uroczą zatoką. Dluga,
piaszczysta, czysta plaża.
Bardzo dobre, zróżnicowane śniadania. Restauracja,
gdzie podawane są positki, ma taras z widokiem na
morze
Personel pomocny, sympatyczny:
Pokoje duże, wygodnie i elegancko urządzone.
Bardzo funkcjonalne łazienki- oddzielony zarówno
prysznic jak i toaleta.
Cicho, spokojnie, widok z pokoju na morze lub na
Ogród.
Duży, bezpłatny parking - kluczyki od auta można
zostawić w recepcji i obsługa odstawia auto na
parking.
Na terenie kompleksu dostępne dwie restauracje a'la
carte-jedna hinduska, druga że zdrową żywnością-
konieczna jest rezerwacja stolika dzień wcześniej.
Do 18:30 możliwe jest zamówienie jedzenia w bar,e
przy basenie (później tylko drinki). Jeżeli mamy
opcję BB i nie zdążymy zjesc w barze, nie zamówimy
stolika to zostaje opcja room serwisu (niewiele
droższa niż restauracja) - dostępna całą dobe
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
18/10/2023 à 14:15
Dear Magdalena,

Thank you for sharing your positive experience. We are delighted to hear that you had a comfortable and enjoyable stay at our hotel.

Your detailed description of our rooms, bathrooms, and facilities is much appreciated. We are glad you enjoyed the peaceful ambiance and the various dining options available.

We look forward to welcoming you back for another exceptional experience.

Warm regards,

Pascal Bertrand
General Manager
Ana Alonso
Ana Alonso
Visité en octobre 2023
Es un hotel genial y está muy nuevo
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
17/10/2023 à 13:56
Dear Ana,

Thank you for your positive feedback! We are thrilled to hear that you had a great experience at our hotel. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Warm regards,

Pascal Bertrand
General Manager
Esmaralda Stuij
Esmaralda Stuij
Visité en octobre 2023
Een heel erg goed 5 sterren hotel en Spa!
Fantastische behandeling gehad van Krishi, Kamna en Nalinee!
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
17/10/2023 à 13:58
Dear Esmaralda,

Thank you for your kind words and for highlighting the excellent service provided by our team members. We look forward to welcoming you back for another wonderful stay and rejuvenating spa experience.

Warm regards,

Pascal Bertrand
General Manager
Ayuba Amshi
Ayuba Amshi
Visité en octobre 2023
Introduction:
Anantara Iko Mauritius, a haven of serenity nestled on the picturesque shores of Mauritius, offers a truly exceptional getaway. During my recent stay at this resort, I was enchanted by its beauty, impeccable service, and the unforgettable experiences it provided.

Location:
Anantara Iko Mauritius enjoys a privileged location, boasting pristine beaches and breathtaking views of the Indian Ocean. The resort's setting creates a sense of tranquility and seclusion, making it an ideal retreat for those seeking relaxation and natural beauty.

Accommodation:
The accommodation at Anantara Iko Mauritius exceeded all expectations. The rooms and suites were tastefully designed, offering a perfect blend of modern amenities and traditional Mauritian charm. I particularly appreciated the spaciousness, elegant decor, and private balconies with stunning ocean views.

Dining:
The resort's dining options were a culinary delight. From the delectable seafood at the beachfront restaurant to the gourmet international cuisine at the main dining venue, every meal was a gastronomic adventure. The attentive staff and the variety of menus catered to all tastes and dietary preferences.

Activities and Amenities:
Anantara Iko Mauritius leaves no room for boredom. The resort offers an array of activities, from water sports to cultural experiences, ensuring there's something for everyone. The spa, with its range of rejuvenating treatments, was a highlight, and I left feeling refreshed and revitalized.

Service and Staff:
The staff at Anantara Iko Mauritius were the true gem of the resort. Their warmth, professionalism, and attention to detail were exceptional. They went out of their way to ensure every guest felt welcome and pampered.

Conclusion:
Anantara Iko Mauritius is a luxury resort that excels in every aspect. It provides an idyllic setting for a romantic getaway, a family vacation, or a memorable special occasion. My stay was marked by relaxation, exquisite dining, and unforgettable moments. I wholeheartedly recommend this resort to anyone looking for a five-star experience in paradise.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
16/10/2023 à 13:10
Dear Ayuba,

Thank you for sharing your extensive review of Anantara Iko Mauritius. Your vivid descriptions and enthusiastic feedback offer readers a comprehensive view of the resort. It is evident that you had a remarkable experience during your stay.

It is great to hear that the spa and, above all, the attentive and professional staff left such a positive impression.

We appreciate your wholehearted recommendation of Anantara Iko Mauritius, and we look forward to welcoming you back for more unforgettable moments in the future.

Warm regards,

Pascal Bertrand
General Manager
noha abdollah
noha abdollah
Visité en octobre 2023
1/ Good resort and great beach in indian ocean, but the service is so slowly , late every time ( taking luggage, pring orders in restaurants, room service )
2/ near to the airport 10 minutes.
3/ they have the best beach in mauritius
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
05/10/2023 à 13:18
Dear Noha,
We appreciate you taking the time to share your feedback regarding your recent stay at Anantara Iko Mauritius Resort & Villas. Your insights are essential to us as we continually strive to enhance our guests' experiences. However, we sincerely apologize for the delays and slow service you encountered during your stay, such as luggage handling, restaurant service, and room service. Your comments have been noted, and we will work diligently to address these issues and improve our overall service efficiency.The resort's convenient proximity to the airport is indeed a valuable feature for our guests.

We appreciate your feedback and hope that, despite these challenges, you were still able to have a memorable stay with us. Should you decide to visit us again in the future, we would be delighted to welcome you back and ensure a more seamless and enjoyable experience.

Thank you for choosing Anantara Iko Mauritius Resort & Villas for your holiday, and we look forward to the opportunity to serve you better in the future.
Warm regards,
Pascal Bertrand
General Manager
Tariq Aumjaud
Tariq Aumjaud
Visité en octobre 2023
Le personnel était très agréable et accueillant. Ils font tout pour que vous soyez confortable. Nous sommes venu manger avec ma copine qui était à Maurice pour les vacances et nous n’avons pas était déçu du service. Mention spéciale à Cintia, serveuse du restaurant Karo Kane.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
05/10/2023 à 13:25
Dear Tariq,
Thank you so much for choosing to dine with us. We greatly appreciate you taking the time to share your positive experience.
It is fantastic to know that our staff's hospitality, made your visit memorable. We will pass on your compliments to the team and Cintia.

At Anantara, we aim to provide a serene and comfortable environment for our guests, and we are glad you enjoyed the great view and peaceful atmosphere.

Your feedback is valuable to us, and we look forward to welcoming you back for another exceptional experience in the future.

Warm regards,

Pascal Bertrand
General Manager
Bodha Kay
Bodha Kay
Visité en octobre 2023
Nice hôtel
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
06/09/2021 à 21:24
Dear Mr. Bodha,

Many thanks for rating us - we appreciate the high marks! See you soon!

Kind Regards,
Visham Narain
Front Office Manager
Nathaniele Rose
Nathaniele Rose
Visité en octobre 2023
J'ai passé un bon week-end avec la famille, service est top,avec un accueil chaleureux par Christ. Merci au chef Ram et son équipe au Resto Bon manzer. Je recommande vivement cet hôtel .
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
05/10/2023 à 13:28
Dear Nathaniele,
Thank you for taking the time to share your wonderful experience. We are delighted to hear that you had a good weekend with your family and that you enjoyed our warm and attentive service.
We are particularly grateful for your compliments to Christ for providing a warm welcome and to Chef Ram and his team at Resto Bon Manzer for delivering top-notch service and culinary delights. Your recommendation means a lot to us, and we are thrilled to have exceeded your expectations. Should you plan to return to our resort in the future, we look forward to welcoming you and your family back for another memorable stay. Warm regards, Pascal Bertrand General Manager
Suraz Ram
Suraz Ram
Visité en septembre 2023
Excellent Hotel
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
29/09/2023 à 12:38
Dear Suraz,

We're pleased to hear that you found great value during your stay at Anantara Iko Mauritius Resort & Villas.Thank you for choosing us, and we look forward to welcoming you back in the future!

Kind regards,

Pascal Bertrand
General Manager
Mari Bel
Mari Bel
Visité en septembre 2023
The best place to be after your long flight to rest and enjoy the amazing beach. The staff was very friendly and able to let us feel at home. The hotel is nothing like a giant resort but more of a calm oasis where to relax.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
29/09/2023 à 12:42
Dear Mari,
Thank you for sharing your positive review of Anantara Iko Mauritius Resort & Villas! We are delighted to hear that enjoy the beautiful beach. It is great to know that our staff made you feel at home. We look forward to welcoming you back in the future!

Warm regards,

Pascal Bertrand General Manager
Wafa
Wafa
Visité en septembre 2023
منتجع مرتب ونظيف شامل كل الفعاليات وكلها مجانيه لكن لازم حجز عند طريقهم جربت من الفعاليات الاسهم والرسم انصح فيها العاملين فيه مرره كويسين ومحترفيين وانفسهم حلوه
الغرف مرتبه وشرحه ومتعاونين غيرو لي الغرفه بسهاله
خدمه الغرف تطول لكن نظيفين
موقعه قريب من المطار ????????
بوفيه الفطور محدود ومتكرر
الشاطئ هادي ونظيف وقريب
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
29/09/2023 à 13:03
Dear Wafa,

Thank you for sharing your feedback about your stay at Anantara Iko Mauritius Resort & Villas! We're glad to hear that you found the resort to be tidy and clean, with a variety of activities available. It's great that you found the staff to be professional and helpful.

We appreciate your comments on the rooms and the room change process. Your feedback about the room service and breakfast buffet is also valuable as it helps us improve our services.

It's good to know that you appreciated the resort's location and the beach. We hope to have the opportunity to welcome you back in the future!

Kind regards,
Pascal Bertrand
General Manager
Stephan H.
Stephan H.
Visité en septembre 2023
We had a very nice holiday at Anantara. The hotel, the rooms and especially all the staff were really great! Special thanks to the kitchen and the bar. Always friendly and the food delicious. A highlight is the boathouse on the beach with all the activities like kayaking and stand up paddling, super nice staff and it's free. It's a shame that we couldn't do this until so late in our vacation because of the weather. We'd love to come back!!!
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
29/09/2023 à 13:10
Dear Stephan,

Thank you for taking the time to share your positive feedback about your holiday at Anantara Iko Mauritius Resort & Villas! We're delighted to hear that you had a wonderful stay.

It's great to know that you enjoyed the delicious food and that the staff were always friendly. The seem to have left a positive impression on you, despite the weather limitations. We appreciate your kind words about the staff at the boathouse.

We look forward to the opportunity to welcome you back in the future for another enjoyable stay.

Warm regards,

Pascal Bertrand
General Manager
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