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4.2/5
69 avis
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لمى .
لمى .
Visité en septembre 2023
بتكلم بالتفصيل :
- الغرف مره جميله و واسعه الي معه طفل او اثنين و البلكونه كبيره و الحمام واسع وفيه شطاف.

- الخدمة تحتاج تحسين وصلنا الفندق مالقينا احد عند الباب يستقبلنا و حتى يوم جينا نطلع نكلمهم نبي احد يجي يأخذ الاغراض ماجاء احد بالنهاية احنا خذناها وصلناها .

- البوفية لذيذ وفيه شيف عربي و سألنا اذا نحتاج شيء يسويه لنا .

- الجو العام في المنتجع جميل و هادي جدًا و الكيدز كلوب لطيفة الموظفه الي فييه.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
14/09/2023 à 13:41
عزيزتي لاما،
نحن نقدر حقًا الوقت الذي أمضيته في تقديم تعليقات تفصيلية حول إقامتك الأخيرة في منتجع وفيلات أنانتارا إيكو موريشيوس. إن أفكارك لا تقدر بثمن بالنسبة لنا ونحن نسعى باستمرار لتعزيز تجربة ضيوفنا.

ومع ذلك، فإننا نشعر بقلق بالغ بشأن مشكلات الخدمة التي واجهتها عند وصولك. تسلط ملاحظاتك الضوء على المجالات التي فشلنا فيها بشكل واضح في تلبية معاييرنا. نحن نعتذر بشدة عن أي إزعاج قد يكون سببه هذا الأمر وسنقوم بمعالجة هذا الأمر مع فريقنا لضمان عدم حدوث مثل هذه الهفوات في المستقبل. يجب أن تكون تجربتك سلسة منذ لحظة وصولك.

وفي ملاحظة أكثر إشراقًا، يسعدنا أنك استمتعت بالبوفيه، ومن الرائع أن نسمع أن الطاهي العربي لدينا بذل جهدًا إضافيًا لتلبية تفضيلاتك. إن تعليقاتك بشأن الجو العام اللطيف والهادئ أمر مشجع، ويسعدنا أن نعرف أنك حظيت بتجربة إيجابية مع موظف نادي الأطفال لدينا.

شكرًا لك على مشاركة أفكارك، ونأمل أن تمنحنا فرصة أخرى لتزويدك بإقامة استثنائية حقًا في المستقبل.

أحر التحيات،

باسكال برتراند
مدير عام
Priya D.
Priya D.
Visité en septembre 2023
Very friendly staff at the restaurant Horizon and amazing view. Short but nice stay at the hotel thank you.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
14/09/2023 à 13:35
Dear Priya,

Thank you for taking the time to share your thoughts about your recent stay at Anantara Iko Mauritius Resort & Villas. We are delighted to hear that you had an enjoyable stay with us.

It is wonderful that you found our restaurant Horizon to have very friendly team members and an amazing view. we will ensure your appreciation is shared with the team.

Your appreciation is greatly valued, and we look forward to the opportunity to welcome you back for another stay in the future.

Warmest regards,

Pascal Bertrand
General Manager
sultan n.
sultan n.
Visité en septembre 2023
منتجع جميل صغير والغرف كبيرة والاطلالة ايضا جميلة
الشاطى الان جميل
كيدز كلوب تعامل وابتسامة
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
11/09/2023 à 12:34
عزيزي سلطان،

نشكرك على الوقت الذي أمضيته في مشاركة تعليقاتك حول إقامتك الأخيرة في منتجع وفيلات أنانتارا إيكو موريشيوس. نحن نقدر كلماتك الرقيقة ويسعدنا أن نسمع عن تجربتك الإيجابية.
نأمل أن يكون من دواعي سرورنا الترحيب بكم مرة أخرى في منتجعنا في المستقبل.

أحر التحيات،
باسكال برتراند
مدير عام
Mographic
Mographic
Visité en septembre 2023
Rating below
Room: 5/5

The view was nice.

Staff: 4/5
Lack of staff but very welcoming.

Pool: 4/5
N/a - did not use

Food: 4/5
Buffet was nice. A bit different to other 5 stars.

Activities:
N/a

Spa: n/a

Atmosphere:
Was quite nice to relax.

Overall: 4/5
New and Nice place to relax
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
07/09/2023 à 09:52
Dear Mographic,

We sincerely appreciate your recent review of Anantara Iko Mauritius Resort and Villas and are delighted to hear about your positive experiences during your stay. Your feedback is invaluable in helping us continually enhance the guest experience.

Your high rating for the room, particularly the view, is truly gratifying. We appreciate your recognition of our welcoming staff, despite any noted staff shortages.

While you didn't use the spa or participate in activities, we hope to have the opportunity to showcase these offerings to you during future visits.

Your overall assessment of our resort as a new and pleasant place to relax is greatly appreciated. We look forward to welcoming you back and creating more enjoyable memories.

Warmest regards,
Pascal Bertrand
General Manager
maryam a.
maryam a.
Visité en septembre 2023
The resort is nice, but it is considered somewhat small. It does not have many activities and services. It contains two very bad restaurants. As for the rooms, they are very beautiful and clean.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
07/09/2023 à 10:06
Dear Maryam,

Thank you for sharing your feedback about your recent stay at our resort. We greatly appreciate your input as it helps us in our ongoing efforts to enhance our guest experience.

We are pleased to hear that you found our resort to be nice, with beautiful and clean rooms.

However, we understand your feedback about the perceived size of the resort, but regarding the activities, please note that we offer 10 activities per day. Your comments regarding the restaurants are important, and we will take them into consideration as we continuously work to improve our offerings and meet our guests' expectations.

Please accept our sincere apologies.

Thank you for choosing to stay with us and we look forward to welcome you back in the future.

Warmest regards,
Pascal Bertrand
General Manager
Roshnee G.
Roshnee G.
Visité en septembre 2023
The perfect place for a weekend getaway. The room was clean, comfortable and the complimentary activities were amazing. The staff were friendly, kind and incredibly helpful (big thank you to Paz, Indranen, Krishna and the entire team).
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
07/09/2023 à 10:02
Dear Roshnee,

We would like to express our heartfelt gratitude for choosing Anantara Iko Mauritius Resort and Villas as your weekend getaway destination and for taking the time to share your wonderful feedback with us.

It is heartwarming to know that you enjoyed the complimentary activities during your stay. We strive to offer a range of engaging experiences to make your visit even more memorable.

Your appreciation of our team, including Paz, Indranen, Krishna, and the entire team, means a lot. We will ensure that your commendation is shared with them as they continue to go above and beyond to make our guests' stays exceptional.

Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience.

Warmest regards,
Pascal Bertrand
General Manager
Dr. N.
Dr. N.
Visité en août 2023
A week ago, I had the pleasure of staying at the Anatara Hotel in Mauritius. Accompanied by my partner, I was truly impressed by the exceptional level of service we received throughout our stay. The entire staff exhibited an unparalleled level of warmth and friendliness, making our time at the hotel even more enjoyable.

The hotel itself was a sight to behold, exuding beauty and elegance in every detail. With an array of activities available, I found myself particularly drawn to the rejuvenating yoga sessions and captivating snorkeling adventures. These experiences left me with a sense of contentment and joy that I'll carry with me for a long time.

I'd like to extend my heartfelt gratitude to Imen, a remarkable individual at the reception desk. Imen's unwavering dedication to providing assistance and her genuine empathy made a lasting impression on me. Her presence and support were invaluable, and encountering someone so delightful was a true stroke of luck.

I must also express my sincere appreciation to Indiren, who took it upon himself to ensure our entire stay was nothing short of perfection. His thoughtful surprises, which he orchestrated in collaboration with the talented Chef Ram in the restaurant, added an extra layer of delight to our dining experiences. The combination of impeccable service and delectable cuisine left us consistently impressed.

Last but not least, a special mention goes to Cynthia, who orchestrated a truly unforgettable poolside breakfast for us on the final day. This thoughtful gesture was the perfect conclusion to our stay, leaving us with cherished memories.

To everyone involved, I want to convey my deepest gratitude for crafting an unparalleled vacation experience. This journey was simply beyond words—truly an extraordinary and unforgettable adventure
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
29/08/2023 à 13:15
Dear Mrs. Nouri,

Thank you once again for your heartfelt and glowing review of your recent stay with us. We are thrilled to hear that your vacation turned out to be the most remarkable getaway you have ever experienced, and we are honored that you chose to spend your time with us.

Imen, Indiren, Chef Ram, and Cynthia are truly exceptional individuals, and we are grateful for your recognition of their dedication and contributions to your stay.

Your words inspire us to continue delivering unparalleled vacation experiences, and we genuinely appreciate your heartfelt gratitude. We hope to have the pleasure of welcoming you and your partner back for another extraordinary adventure in the future.

Warmest regards,
Pascal Bertrand
General Manager
Annelise N.
Annelise N.
Visité en août 2023
Anantara Iko est situé a une partie de l'ile que j'adore.
Le service est impeccable, le personnel est d'une gentillesse et ils sont surtout aux petits soins de leurs clients.
J'ai passé un moment extraordinaire et je suis complètement conquise.
Je recommande fortement cet hôtel.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
29/08/2023 à 13:18
Chère Annelise,

Nous sommes ravis d'apprendre que vous avez passé un moment extraordinaire à l'Anantara Iko Mauritius Resort & Villas.

Nous tenons à vous remercier pour vos aimables mots concernant notre service impeccable et notre personnel attentionné. La satisfaction de nos clients est notre priorité, et nous nous efforçons toujours d'offrir une expérience mémorable.

C'est fantastique de savoir que vous recommandez fortement notre hôtel, et nous sommes impatients de vous accueillir à nouveau pour vous offrir un autre séjour exceptionnel.

Cordialement,
Pascal Bertrand
Directeur général
Madhav N.
Madhav N.
Visité en août 2023
Great place to stay in Mauritius. 15 Mns from the Airport. Has good complimentary activities to offer.
ANANTARA IKO MAURITIUS RESORT & VILLAS
ANANTARA IKO MAURITIUS RESORT & VILLAS Responsable
29/08/2023 à 13:22
Dear Madhav,

Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear your appreciation. We look forward to welcoming you back for another fantastic stay in the future! Warmest regards, Pascal Bertrand General Manager
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