PALAZZO ALFIERI * * *
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Palais familial avec terrasse doté de chambres rénovées, spacieuses et décorées
Très bien situés, à deux pas du Ponte Vecchio et de la piazza della Signoria, dans le palais de la famille Gianfigliazzi, les salons aux hauts plafonds monumentaux et les escaliers méritent l'arrêt. Voir au coucher et au réveil couler l'Arno de sa fenêtre apporte aussi un plaisir certain. La petite table posée sur la terrasse au bout du hall de la réception semble surplomber le fleuve. La plupart des chambres rénovées sont décorées avec le mobilier d'époque typiquement florentin. Certaines sont dotées de baignoire à hydromassage.
Le saviez-vous ? Cet avis a été rédigé par nos auteurs professionnels.
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Les notes et les avis ci-dessous reflètent les opinions subjectives des membres et non l'avis du Petit Futé.
Taking off one star because there is a lot of notice heard from neighboring rooms, as the walls and floors are way too thin. Every day during our stay it sounded like someone was playing bocce ball in the room above ours. Check-in was not very smooth as it was not clear to us where the lobby was (it’s tucked in the back of a building, far from the actual entrance), and the bellhops were not really on top of things as we’d have to wait a long time or they’d leave before our taxi would arrive during check-out, leaving the baggage handling to us. Overall, I’d recommend this hotel if you want to stay near the super touristy Ponte Vecchio.
Do not recommend anyone to stay here.
We were unable to sleep during the stay as the room ventilator is so noisy. Despite telling the reception staff and calling the 24hr service line, they just simply ignored.
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Rooms are dated. The shower floods and ponds because the drainage is clogged up. The air ventilation makes a ton of hissing sounds that prevents one from having a good night's sleep.
And what's worse? The staff can't be bothered. We approached front desk staff two times about the noise and each time they promised to send someone to the room (and were not apologetic at all in the slightest bit).
Guess what? Nobody came at all.
What use is staying at a swanky looking hotel if you can't even sleep well at night, and the staff treats you with disdain?
View the attached video (with sound) and judge for yourself.
Update: they offered us an upgrade ONLY on the condition of deleting this review. I.e. An upgrade not because they were truly sorry, but because they want to appear better than they are. We turned down the upgrade.