HYLLIT HOTEL * * * *
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L'Hyllit Hotel est un établissement moderne et haut de gamme. Il est idéalement situé à proximité des expositions d'art du Rubenshuis et des boutiques de la rue Meir. Les chambres sont chaleureuses et contemporaines, avec une connexion Wi-Fi gratuite, une télévision à écran plat et un minibar. Certaines chambres offrent une vue sur la ville. L'hôtel dispose également d'un restaurant raffiné proposant une cuisine méditerranéenne, d'un bar chic, d'une piscine intérieure et d'un spa avec salle de fitness et sauna. Un parking est disponible sur place. Le petit-déjeuner est en supplément. Les clients apprécient particulièrement l'emplacement de l'hôtel, à proximité du centre-ville, des transports en commun et de la gare. Les services et installations de l'hôtel sont également très appréciés.
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Camere enormi,bagno grande e con tutto l'occorrente.
Letto comodo e grande
Staff, gentile e disponibile
Colazione nella norma
Positives:
- Great location very central
- The staff were approachable and friendly.
- Parking availability was convenient.
- The hotel lobby presented a welcoming ambiance.
Concerns:
- Room Quality: Despite booking an Executive Plus Room, we found the facilities outdated. The presence of hairs on the bed sheets, uncomfortable pillows, and dated television and room amenities significantly detracted from our comfort. Additionally, an intrusive electricity box emitted noise throughout the night, and we observed moisture on the ceiling. The bathroom's maintenance left much to be desired.
- Noise Insulation: The lack of triple-glazed windows meant external noises, particularly during weekend nights, were unavoidable and disruptive.
- Wellness Amenities: Our anticipation for a relaxing wellness experience was unmet. Not only was there an extra charge per person per day, but the atmosphere was far from tranquil, with overcrowded and noisy conditions having children and young adults screaming and jumping into the water. The swimming pool (situated in the basement), was not conducive to relaxation, compounded by a non-functional sauna, absence of bathrobes, and uncomfortably cold water.
- Breakfast: While serviceable, the breakfast offerings did not match the expected quality or variety one might anticipate given the price point.
- Check-Out Experience: The absence of any inquiries regarding our stay or gestures of hospitality during check-out was noticeable and diminished our overall impression of the hotel's commitment to guest satisfaction.
Given these experiences, it is with regret that we must state our decision to not patronize Hyllit Hotel in the future, nor can we confidently recommend it to others seeking a 4-star experience in Antwerp.
We hope this feedback is received as an opportunity for Hyllit Hotel to address these concerns, enhancing the experience for future guests.