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4.6/5
107 avis
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yusuf k.
yusuf k.
Visité en octobre 2023
Le must à l'île Maurice service de qualité digne d'un 5 étoiles ???? ???? ???? ???? ???? merci aux staffs pour notre magnifique séjour et on reviendras très prochainement .
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
24/10/2023 à 07:47
Cher Yusuf,
Nous vous remercions chaleureusement pour votre commentaire élogieux. C'est un immense honneur de savoir que vous avez apprécié notre service de qualité.
Nous transmettrons vos remerciements à notre équipe, qui a contribué à rendre votre séjour magnifique.
Votre satisfaction est notre plus grande récompense et nous avons hâte de vous accueillir à nouveau très prochainement.
Cordialement,
Annick BERTRAND-POMPEÏA
Responsable Assurance Qualité
Khatib Z.
Khatib Z.
Visité en octobre 2023
Nous avons séjourné dans beaucoup d’hôtels à l’île Maurice, et le Shandrani a été l’une de mes plus belles découvertes. Un paysage à couper le souffle, des plages incroyables et un personnel incroyablement chaleureux. Franchement cet hôtel n’a rien à envier aux plus beaux 5 étoiles de Maurice. Mentions spéciales à Bernard, Preetee et Iqbal de la réception qui ont été vraiment super! Et merci également à Ashvin du boathouse qui nous a permis de profiter des activités nautiques. Et aussi merci a narvin notre valet qui a rendu cette expérience encore plus unique
Nous reviendrons prochainement c’est sur !
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
24/10/2023 à 07:33
Cher Khatib,
Nous vous remercions pour votre merveilleux commentaire sur le Shandrani Beachcomber Resort & Spa.
C'est un honneur de lire que votre séjour parmi nous a été exceptionnel, avec des éloges particuliers pour notre équipe, notamment Bernard, Preetee, Iqbal, Ashvin et Narvin.
Nous sommes enchantés que notre hôtel ait su répondre à vos attentes, offrant un paysage époustouflant, des plages magnifiques et un service chaleureux. Votre reconnaissance nous encourage à maintenir notre engagement envers l'excellence.
Nous attendons avec impatience l'opportunité de vous accueillir à nouveau pour un séjour mémorable au Shandrani Beachcomber Resort & Spa.
Cordialement,
Annick BERTRAND-POMPEÏA
Responsable Assurance Qualité
Robin
Robin
Visité en octobre 2023
Wir haben fast zwei Wochen im Hotel verbracht und es war ein durchwegs wunderbarer Urlaub. Toll ist die Nähe zum Flughafen, so dass man innerhalb weniger Minuten direkt im Hotel ist. Man hat das Gefühl in eine eigene kleine Welt zu kommen und ist trotzdem abseits vom Trubel des Flughafens. Beeindruckend ist es auch, wenn man die Flugzeuge starten sieht. Manchmal kann es dadurch kurz laut werden, uns hat das aber überhaupt nicht gestört. Das Personal war durchgehend sehr freundlich, vor allem Shaaima von der Rezeption ist uns schon bei der Begrüssung positiv aufgefallen. Besonders ins Herz geschlossen haben wir das ganze Team von der Boutique. So herzliche, freundliche und tolle Menschen. Wir danken Corinne, Kristelle, Ruby, Annabelle, Raneetha und Esha ganz besonders für den exzellenten Service und die schönen Gespräche. Es gab neben den tollen persönlichen Momenten auch schönen Schmuck und hübsche Kleidung im Shop zu kaufen. Ein Besuch ist lohnenswert. Das saubere Meer im Blue Bay Marine Park ist toll geeignet um zu Schnorcheln. Es fühlt sich an, als ob man in einem Aquarium schwimmt und wenn man die Chance bekommt, wildlebende Schildkröten am hoteleigenen Strand zu beobachten, ist das ein riesiges Highlight. Auch sonst wird viel geboten, von Wasserski bis Glasbodenbootfahrt. Wir waren stundenlang im Meer und auch die Liegen am Strand inkl. Sonnenschirme waren super, wenn man doch mal etwas rumliegen möchte.
Das Abendprogramm im Hotel ist ebenfalls super. Es wird jeden Abend entweder Live-Musik gespielt oder es werden spektakuläre Shows aufgeführt, von Zaubershow über Zirkus ist alles dabei. Das Spa ist ebenfalls sehr schön und Masseurin Artee weiss definitiv, was sie tut. Es war eine tolle Thai-Massage.
Wir könnten noch viel mehr Positives berichten. Zusammengefasst, einfach ein unvergessliches Erlebnis!
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
24/10/2023 à 09:01
Dear Robin,
Thank you for your glowing review of your recent stay at Shandrani Beachcomber Resort & Spa. We are thrilled to read that you had a wonderful holiday with us.
We appreciate your compliments about our convenient proximity to the airport, providing a serene escape while being easily accessible. It is delightful to know that you enjoyed the warm hospitality of our Artisans, especially Shaima, Corinne, Kristelle, Ruby, Annabelle, Raneetha, Esha and Artee.
We are pleased to read about your enjoyable experiences, from snorkeling in the clear waters of Blue Bay Marine Park to the various activities offered, including water skiing and glass bottom boat rides. It is heartening to know that you found our Beachcomber shop, evening entertainment, spa services and dining options, especially at the Teak Elephant Restaurant, to your satisfaction.
We look forward to welcoming you back for another unforgettable experience at Shandrani Beachcomber Resort & Spa.
Warm regards,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Hossein S.
Hossein S.
Visité en octobre 2023
The hotel is located in between the coral lagoon and the southeast cost of Mauritius Island. The hotel has many viewpoints and activities for guests. It is a kids friendly environment, and children will enjoy their stay with entertainment activities in the resort.
The coral lagoon provides a unique experience for snorkeling while seeing marine life. The hotel has a boat house that provides boats, pedaling, and snorkeling devices. I recommend buying snorkeling equipment prior to your trip as the market may not have the one that suits you.
Restaurants are good and provide a variety of choices, but I can't rate them on par with other facilities in this resort. In my five days of stay, I found repeated menus, which limited our choices.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
24/10/2023 à 08:37
Dear Hossein,
Thank you for taking the time to share your thoughts about your stay at Shandrani Beachcomber Resort & Spa.
We truly appreciate your detailed feedback, which provides us with valuable insights.
We are delighted to know that you enjoyed our resort's unique location. It is fantastic to read that our family-friendly environment and the variety of activities, especially catering to children, added to your overall experience.
We have taken note of your feedback regarding the dining experience and the variety of menu choices. Please accept our apologies for any limitations you encountered during your stay. We are actively working on enhancing our culinary offerings to provide a more diverse and satisfying dining experience for our guests.
We hope to have the opportunity to welcome you back to Shandrani Beachcomber Resort & Spa in the future.
Kind regards,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Daniel G.
Daniel G.
Visité en octobre 2023
Achtung Familien Resort!!! Wir waren auf unsere Rundreise 5 Tage in diesem Resort. Vor Ort angekommen mussten wir leider feststellen das es sehr sehr viele Kinder hat. Wir habe nichts gegen Kinder, jedoch habe wir uns zum Teil wie auf dem Spieltplatz gefühlt. Ob am Strand oder im Restaurant war es immer sehr laut durch das ständige Kindergeschrei. Die beiden Pools waren durchgehend durch die Familien belagert. Zudem sah ich wie sich ein Kleinkind darin erleichtert hat. Beim Buffet hatte ich mehrmals gesehen, das Speisen direkt oder über den Schöpflöffel von Kinder abgeschleckt wurde. Essen an sich war jedoch gut. Die Sitzordnung im Buffetrestaurant war auch deutlich auf gross Familien ausgelegt. Die Anlage an sich wäre grundsätzlich sehr schön und die Zimmer sehr geräumig. Ich finde es schade das es für Paare kein Rückzugsort gab. Beim nachfragen im Hotel wurde uns gesagt das es ein Familienresort sei. Von 700 Gästen waren 400 Kinder. Der Service war zum Teil sehr herzlich und zum Teil sehr schlecht. Bekammen am morgen zwei mal ranzige Milch und zwei mal waren die Servierten dreckig. Unser Fazit ist dadruch, wer Ruhe und Zweisamkeit sucht ist in diesem Hotel falsch. Wir würden nicht mehr in diese Hotel gehen.
Christel B.
Christel B.
Visité en octobre 2023
Tout est incroyable ! Mais mention spéciale pour Alysson et Amarita au Spa. Leurs mains expertes, leur douceur , leur professionnalisme ont fait de notre massage en duo un moment privilégié d’une détente absolue.
Nous reviendrons . Mille mercis
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
20/10/2023 à 07:27
Chère Christel,
Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience au Shandrani Beachcomber Resort & Spa. Nous sommes ravis de savoir que votre séjour parmi nous a été des plus agréables et nous apprécions tout particulièrement vos aimables mots à l'égard de notre équipe, Alison et Amrita, au spa.
Nous sommes enchantés d'apprendre que leur expertise, leur douceur et leur professionnalisme ont contribué à faire de votre massage en duo un moment de détente exceptionnel. Nous faisons de notre mieux pour offrir à nos clients des expériences mémorables et il semble que nous ayons atteint notre objectif avec vous.
Nous sommes impatients de vous accueillir à nouveau dans notre établissement.
Cordialement,
Annick BERTRAND-POMPEÏA
Responsable Assurance Qualité
Samantha J.
Samantha J.
Visité en octobre 2023
Good day,

We recently visited Shandrani from 11Oct to 15Oct with a large group, we were 2adults and our daughter of 2.5years old, everything was perfect but unfortunately we were very unhappy about the information provided on your website with regards to the Kids Club,Petite Club and Babysitting services offered and reality.

This is not communicated clearly by your establishment.

I advise anyone that wishes to travel to Shandrani with a child under 3 that you should know that the hotel does not include in any means or club for someone to look after your under 3 year old unless you get babysitter.

You must also know that you have to pay for the taxi fare,lunch and or dinner and hourly rate fees for the Babysitter and they make use of "outside"(not related to Hotel) to babysit.
For full day from 8am to 5am you are looking at just over 2000Rupes for the day.

Hope this helps anyone traveling to Shandrani with a child under 3.
Mélyne P.
Mélyne P.
Visité en octobre 2023
Séjour à l’hôtel avant notre départ pour se rapprocher de l’aéroport
Chambre spacieuse bien agencée et très bien équipée vue sur l’océan avec terrasse privative !
Piscine avec vue sur l’océan chauffée très agréable
Activités nautiques sur place incluses (ski nautique bateau fond verre)
Nourriture buffet de bonne diversite avec grande qualité
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
19/10/2023 à 12:33
Chère Mélyne,
Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience suite à votre récent séjour à Shandrani Beachcomber Resort & Spa.
Nous sommes heureux que vous ayez apprécié notre chambre spacieuse avec vue sur l'océan, la piscine ainsi que nos activités nautiques incluses et notre délicieux buffet varié.
Nous espérons sincèrement vous accueillir à nouveau dans un avenir proche.
Cordialement,
Annick BERTRAND-POMPEÏA
Responsable Assurance Qualité
Ashad B.
Ashad B.
Visité en octobre 2023
Located in the south of Mauritius, the Shandrani Beachcomber Resort & Spa is a welcoming four-star resort with an air of vitality. Set on a private peninsula lapped by the Blue Bay Marine Park and famous for its precious sealife, the Shandrani Beachcomber has three different beaches to explore.
When it comes to sports and leisure the Shandrani, Mauritius’ only Beachcomber resort on the south coast, stands head and shoulders above the rest, with enough activities across land and sea to keep the whole family entertained. Making the most of the resort’s three beaches, there are plenty of water sports on offer, including water-skiing, windsurfing, and sailing. For the golfers, there is privileged access to an 18-hole par 72 golf course: Avalon Golf Estate
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
17/10/2023 à 07:20
Dear Ashad,
Thank you for sharing your experience at Shandrani Beachcomber Resort & Spa.
We are delighted to read that you appreciated our resort's picturesque location, with access to three stunning beaches and the Blue Bay Marine Park.
We are particularly pleased that our wide range of water sports activities, including water-skiing, windsurfing and sailing as well as the golf course added to your enjoyment.
Your positive feedback is truly encouraging and motivates us to continue delivering exceptional experiences. We look forward to hosting you again for another memorable stay.
Kind regards,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Amresh M.
Amresh M.
Visité en octobre 2023
Shandrani Beachcomber Resort & Spa is a luxurious property located in Mauritius. The resort offers stunning views of the Indian Ocean and is surrounded by lush tropical gardens. The rooms are spacious and beautifully decorated, with all the modern amenities one would expect from a luxury resort. The resort has a variety of dining options, including several restaurants that serve delicious international cuisine. The staff is friendly and attentive, always ready to assist with any request. The resort also offers a range of activities, including water sports, tennis, and golf. The spa is exceptional, offering a variety of treatments that will leave guests feeling relaxed and rejuvenated. Overall, Shandrani Beachcomber Resort & Spa is an excellent choice for those seeking a luxurious and peaceful getaway in beautiful surroundings.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
16/10/2023 à 12:27
Dear Amresh,
We sincerely appreciate your detailed and kind review of your recent stay at Shandrani Beachcomber Resort & Spa.
It is heartening to learn that you found our property to be both stunning and surrounded by lush tropical gardens. We take great pride in offering spacious, beautifully decorated rooms equipped with modern amenities, ensuring the utmost comfort and convenience for our guests.
We are delighted to read that our dining options, featuring delicious international cuisine, met your expectations. Our team is dedicated to ensuring that our guests enjoy a diverse culinary experience.
Your kind words regarding our friendly and attentive Artisans warms our hearts. Their unwavering commitment to guest satisfaction is a testament to our service philosophy.
Furthermore, we are thrilled to know that you enjoyed our range of activities, including water sports, tennis and golf, as well as the exceptional spa offerings that left you feeling relaxed and rejuvenated.
We look forward to the privilege of welcoming you back for another outstanding experience.
Kind regards,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Nancy N.
Nancy N.
Visité en octobre 2023
Relaxing...awesome place for a hide out from city and a rejuvenating quiet holiday......
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
16/10/2023 à 09:02
Dear Nancy,
Thank you for sharing your experience at Shandrani Beachcomber Resort & Spa.
We are delighted to read that you found our resort to be a relaxing hideaway from the city, providing a rejuvenating quiet holiday. Your feedback is deeply appreciated and we are pleased to have contributed to your peaceful retreat.
We look forward to welcoming you back for another serene stay in the future.
Warm regards,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Karolina C.
Karolina C.
Visité en octobre 2023
Just love this hotel - everything about it.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
16/10/2023 à 08:34
Dear Karolina,
We deeply appreciate your positive feedback about your experience at Shandrani Beachcomber Resort & Spa.
Your all-encompassing admiration for every facet of our resort underscores our unwavering commitment to delivering an exceptional experience. Your feedback serves as a tremendous source of motivation for our entire team and we remain dedicated to consistently surpassing your expectations.
We eagerly anticipate the opportunity to host you again for another outstanding stay.
Kind regards,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Thor L.
Thor L.
Visité en octobre 2023
Wir haben uns im Shandrani Beachcomber sehr wohlgefühlt. Die Mitarbeiter waren wirklich alle sehr nett. Als wir ankamen hat uns Frau Sheima persönlich begrüßt. Eine sehr nette Dame. Unser Zimmer wurde von Herrn Laval gemacht. Ein toller Service. Das Essen in den Restaurants war ausgezeichnet. Die Kellner waren ebenfalls alle sehr nett. Das Zimmer war toll. Uns hat es sehr gefallen. Dankeschön liebes Shandrani Beachcomber Hotel.
Eine kleine Anmerkung: wenn man nur Halbpension gebucht hat, sind die Getränke, wie zB Bier und Wein etwas teuer. Aber uns hat Wasser auch gereicht.
Aber wirklich ein tolles Hotel. Wir kommen wieder.
sandrine R.
sandrine R.
Visité en octobre 2023
Exceptionnel magnifique
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
16/10/2023 à 08:20
Chère Sandrine,

Nous vous remercions sincèrement pour votre évaluation de votre séjour au Shandrani Beachcomber Resort & Spa. C'est un réel plaisir pour nous d'apprendre que vous avez trouvé votre expérience parmi nous à ce point exceptionnelle.

Votre description des chambres comme "immenses" nous ravit et nous sommes ravis que vous ayez apprécié l'espace et le confort que nous nous efforçons d'offrir à nos précieux clients.

Nous espérons avoir le privilège de vous accueillir à nouveau au Shandrani Beachcomber Resort & Spa lors de votre prochaine visite.

Cordialement,

Annick BERTRAND-POMPEÏA
Responsable Assurance Qualité
Sabrina K.
Sabrina K.
Visité en octobre 2023
Dieses Hotel liegt in der Bucht 'Blue Bay' und hat uns super gut gefallen.
Die Anlage ist sehr groß und es gibt viele Aktivitäten wie Golf, Tennis, Tischtennis, Kajak fahren, Tretboot fahren und sogar Wasserski und Wakeboarden.
Das Personal ist immer super hilfsbereit und freundlich.
Es gibt jeden Tag ein Tagesprogramm, wie Wasser Gymnastik, Volleyball usw.
Abends nach dem Essen, gibt es oft bei der Bar Live Musik oder eine Show.

Das einzige, was nicht so entspannend war, sind die Lautsprecher auf den Dächern, die Vögel Geräusche nachmachen. Diese sollen die kleinen Vögel vom Hotel abhalten. Diese Geräusche sind teilweise nur sehr schrill, oder der Lautsprecher war defekt.
Die Abschreckung hatten wir aber auch in unserem ersten Hotel dort. Also scheint es hier normal zu sein.

Alles in allem waren wir super zufrieden und würden wieder kommen.
Srishtee D.
Srishtee D.
Visité en octobre 2023
Such a beautiful hotel with such beautiful beaches, the views are absolutely breathtaking
Spa was amazing and so relaxing
Loved every minute of my stay!
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
13/10/2023 à 12:55
Dear Srishtee,

We truly appreciate your kind words about your recent stay at Shandrani Beachcomber Resort & Spa.

It is delightful to read that you found our hotel and beaches beautiful, with breathtaking views. We are thrilled that you enjoyed the spa and found it to be relaxing.

We hope to welcome you back for another memorable experience in the future.

Kind regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Antonino B.
Antonino B.
Visité en octobre 2023
Posto meraviglioso, isola magica
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
13/10/2023 à 12:49
Dear Antonino,

Thank you for your heartwarming review about your recent stay at Shandrani Beachcomber Resort & Spa.

We are delighted to know that you found our resort to be a wonderful place. Your feedback is greatly appreciated.

We look forward to the pleasure of welcoming you back in the future.

Sincerely,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Petronela J.
Petronela J.
Visité en octobre 2023
We loved everything on our stay in Shandrani, you cannot be bored there, with 3 different beaches - one for swimming, one beautiful for snorkeling and other sports and one where you can have fun in the waves… Staff was super nice and helpful, great restaurants, green surroundings with palm trees… From our arrival till departure we had amazing time. (also had wedding ceremony there- all perfectly organised)
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
17/10/2023 à 08:02
Dear Petronela,
Thank you for taking the time to share your detailed and delightful feedback about your recent stay at Shandrani Beachcomber Resort & Spa. We are thrilled to learn that you thoroughly enjoyed every aspect of your stay with us.
Your description of our three distinct beaches and the array of activities they offer perfectly captures the essence of our resort. We are pleased to read that our Artisans’ hospitality, the quality of our restaurants and the lush green surroundings added to the charm of your experience.
We appreciate your positive comments about the rooms and the safety measures in place. Ensuring our guests feel secure and comfortable is of utmost importance to us.
Your mention of the proximity to the airport is noted and we are delighted that the convenience of a short ride after your long flight added to your overall experience.
We look forward to the pleasure of welcoming you back for more unforgettable moments in the future.
Warm regards,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Mir k.
Mir k.
Visité en octobre 2023
Super Hotel, auch wenn es immer voller wird.
Das Restaurant und der Service ist super, vor allem Patrick vom Beach Service hat schon 10 Sterne ???? verdient. Was er leistet ist wahnsinn
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
13/10/2023 à 12:38
Dear Valued Guest,

Thank you for taking the time to share your feedback about your recent stay at Shandrani Beachcomber Resort & Spa.

We are particularly thrilled to know that Patrick made a significant impact on your stay. Your kind words are a testament to his dedication and we will be sure to commend him for his exceptional service.

We look forward to welcoming you back for another great experience.

Kind regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Mladen R.
Mladen R.
Visité en septembre 2023
Staying at Shandrani Beachcomber Resort & Spa in Mauritius was an unparalleled experience of luxury and tranquility. The real gem of the resort is its exceptional staff. Jayshree, the Reservation Manager, set the tone with her superb professionalism and attention to detail. Thierry turned simple rides across the resort into enriching journeys with his warmth and local insights. And Iqbal at reception went above and beyond to find us the perfect room, embodying the true spirit of hospitality. Amenities are top-notch, from the cuisine to the spa services. A vacation here is not just a trip; it’s an odyssey of joy and comfort. Highly recommended for anyone seeking a slice of paradise.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
13/10/2023 à 12:32
Dear Mladen,

Thank you for sharing your exceptional experience at Shandrani Beachcomber Resort & Spa.

We are thrilled to read that your stay with us was marked by luxury, tranquility and unparalleled hospitality.

Your compliments about our Artisans, particularly Jayshree, Thierry and Iqbal are deeply appreciated. We are proud to have team members who go above and beyond to create enriching experiences for our guests.

It is wonderful to know that our amenities, from cuisine to spa services, added to the joy and comfort of your stay.

We eagerly look forward to welcoming you back.

Warm regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
antoine D.
antoine D.
Visité en septembre 2023
Simplement de passage
Dominique H.
Dominique H.
Visité en septembre 2023
We stayed at Shandrani for the 4th time with my husband. The hotel is amazing but the hotel staff really make our experience wonderful. They are caring from check in and remembers you. Jayshree, the reservation manager is a wonderful human being. A special thanks to Iqbal from reception and Thierry from the valet services who have been so helpful throughout our stay. The hotel facilities are great and the buffet for dinner so creative and tasteful. We will definitely come back again and again. Thank you again for an amazing stay Shandrani.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
13/10/2023 à 12:21
Dear Dominique,
We greatly appreciate the time you have taken to share your experience at Shandrani Beachcomber Resort & Spa.
It is heartening to read that you found our hotel amazing and that our Artisans, especially Jayshree, Iqbal and Thierry contributed significantly to making your stay wonderful.
We are pleased to read that you enjoyed our hotel facilities and found our dinner buffet creative and tasteful. Your satisfaction is our utmost reward and we are delighted to have exceeded your expectations.
We look forward to welcoming you back for more memorable experiences.
Sincerely,
Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Sascha N.
Sascha N.
Visité en septembre 2023
Das Hotel ist traumhaft schön, es ist ein kleines Paradies.
Das Personal ist sehr sehr freundlich und versucht dir jeden Wunsch von den Lippen abzulesen.
Laval der Chef vom housekeeping hat immer führ sehr saubere Zimmer und gut Laune gesorgt.
Es war ein sehr sehr tolles Erlebnis!!!
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
13/10/2023 à 12:12
Dear Sascha,

Thank you for sharing your wonderful experience at Shandrani Beachcomber Resort & Spa. We are thrilled to read that you had such a great experience during your stay.

We truly appreciate your kind words about our friendly and accommodating Artisans, especially Laval, who ensured the cleanliness of your room and created a positive atmosphere for you. We will be sure to pass on your compliments to him.

We hope to have the pleasure of welcoming you back for another exceptional stay in the future.

Kind regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Peter R.
Peter R.
Visité en septembre 2023
Fantastic service and a lovely resort. Special praise to Oumesh, cocktail maker extraordinaire, for making a superb bramble.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
30/09/2023 à 14:15
Dear Peter,

Thank you so much for your glowing review!

We're thrilled to hear that you had a fantastic experience at our resort and that Oumesh, our barman, made your visit even more memorable with his superb bramble. We'll be sure to pass on your compliments to him, as it's feedback like yours that motivates our team to continue delivering exceptional service.

We hope to have the pleasure of hosting you again in the near future for another wonderful stay.

Kind regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Zyaad M.
Zyaad M.
Visité en septembre 2023
Great location for a hotel. Wonderful food and good service.
Big minus point for those staying for a short staycation. Its not possible to have an A la carte restaurant experience as told by staff that everything is fully booked in advance.
So would recommend those planning for a short staycation to choose another 4 star that would offer better value for money.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
30/09/2023 à 14:11
Dear Ziyaad,

Thank you for taking the time to share your thoughts on your recent staycation experience at our hotel. We truly appreciate your feedback, as it helps us improve our services.

We're delighted to hear that you found our location appealing and enjoyed the food along with the service during your stay. However, we sincerely apologize for the inconvenience you faced regarding the A la carte restaurant availability. We understand that this aspect is crucial for guests looking to have a flexible dining experience during their short staycation.

We have taken note of your concerns and will certainly work on improving our reservation and booking system to ensure that our guests have more options and better access to our A la carte restaurant in the future. We want every guest to have a seamless and enjoyable experience when dining with us.

Your feedback is invaluable to us and we hope that you would consider giving us another opportunity in the future. We are committed to making the necessary changes to enhance the value and experience we offer to all our guests. Thank you again for your review and we hope to welcome you back for a more satisfying stay in the future.

Kind regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Theunette S.
Theunette S.
Visité en septembre 2023
Most beautiful place with friendly people
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
30/09/2023 à 14:01
Dear Theunette,

Thank you so much for sharing your kind words and giving Shandrani Beachcomber Resort & Spa a perfect 5/5 rating! We are truly delighted to read your review.

It's heartwarming to know that you found our resort to be the most beautiful place. Our team takes immense pride in maintaining the natural beauty of our surroundings, ensuring that every guest can immerse themselves in the stunning environment.

We are equally pleased that you encountered friendly and welcoming Artisans during your stay. Providing exceptional service and creating a warm and inviting atmosphere is at the core of what we do and it's wonderful to hear that our team left a positive impression on you.

We look forward to welcoming you back to our beautiful paradise in the future.

Warmest regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Kévin T.
Kévin T.
Visité en septembre 2023
Un hôtel juste parfait...
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
30/09/2023 à 13:54
Cher Kevin,

Nous sommes ravis de lire votre avis positif sur notre hôtel ! C'est un réel plaisir de savoir que votre séjour a été "juste parfait". Votre satisfaction est notre priorité absolue et nous sommes heureux d'avoir pu répondre à vos attentes.

Nous espérons avoir l'opportunité de vous accueillir à nouveau à l'avenir pour vous offrir une expérience tout aussi exceptionnelle.

Cordialement,

Annick BERTRAND-POMPEÏA
Responsable Assurance Qualité
Lucien H.
Lucien H.
Visité en septembre 2023
Super Hotel. Alle Wassersport Angebote inklusive, genau wie die a la carte Restaurants. Personal super freundlich, es wird mehrfach nach neuen Handtücher oder das auffüllen der Minibar gefragt. Wir können dieses Hotel zu 100% weiterempfehlen! Da der Flughafen direkt in der Nähe ist, hört man startende Flugzeuge. Das ist zum Teil richtig laut für ein paar Sekunden. Wir fanden es aber beeindruckend und haben uns daran nicht gestört.
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
30/09/2023 à 13:51
Dear Lucien,

Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you had a great stay and enjoyed the many amenities and activities we offer.

It's fantastic that you found the inclusion of water sports options and a la carte restaurants to be a highlight of your stay. Our team takes pride in providing exceptional service and it's wonderful to know that they were attentive and friendly throughout your visit.

We appreciate your understanding regarding the proximity to the airport and the occasional noise from planes taking off. We're delighted that you found it impressive and didn't mind it.

The fact that you mentioned the largest coral reef on the island being right on our hotel beach is fantastic. We hope you had the opportunity to explore this natural wonder and had an amazing time snorkeling and discovering the underwater world.

Once again, thank you for your recommendation and we look forward to welcoming you back for another memorable stay in the future.

Kind regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Jayne D.
Jayne D.
Visité en septembre 2023
Beachcomber Shandrani is such a friendly resort in the lagoon in the South East of Mauritius in blue Bay.
The staff are amazing, from Sheila who looked after the room to the restaurant staff.
Special mention has to go to the Boat House crew. Laurent leads an amazing group who want customers to enjoy, learn and be safe. Bertie, JoJo, Jacques, Markelly, Oliver and Ashvin have endless patience to teach water sports. Captain Jean Francoise on the glass bottomed boat is such a happy man.
Even the staff at the pool- Kabila, Kristnee, Patrick- they all can’t do enough to make your stay perfect,

Amrita in the Spa is lovely too- very experienced therapist.

Reception team and concierge- Thierry - all amazing and friendly.
Home from home for our 7th visit
SHANDRANI BEACHCOMBER
SHANDRANI BEACHCOMBER Responsable
30/09/2023 à 13:15
Dear Jayne,

Thank you so much for sharing your wonderful experience at Shandrani Beachcomber! It's heartwarming to hear about the exceptional service and memorable moments you had during your stay.

It's clear that the staff at the resort made a significant positive impact on your vacation. Sheila, Laurent, Bertie, JoJo, Jacques, Markelly, Oliver, Ashvin, Captain Jean Francois, Kabila, Krisnee, Patrick and Amrita all deserve special recognition for their dedication and outstanding hospitality.

Your words reflect a truly remarkable team that goes above and beyond to ensure guests have a fantastic time. It's lovely to know that you felt at home during your 7th visit to our establishment.

We hope your future travels will bring you back to this exceptional resort for many more memorable experiences.

Kind regards,

Annick BERTRAND-POMPEÏA
Quality Assurance Executive
Mahen H.
Mahen H.
Visité en septembre 2023
Séjour mémorable
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